User provisioning use cases

The image is a diagram describing two typical user provisioning use cases:

• Top-down

• Bottom-up

Use the following menus in VOSS Automate to perform the operations shown in the preceding figure:

1. User Management > Sync & Purge > LDAP Users

2. User Management > Move Users

3. Performed by any of the following:

   • User Management > Users

   • Subscriber Management > Subscribers

   • Subscriber Management > Quick Add Subscriber

4. User Management > Sync & Purge > CUCM Users, Lines, Phones

5. User Management > Move Users

In each diagram:

• The user starts on an external server, either LDAP (for example, Open LDAP or Active Directory), or on Cisco Unified Communications Manager (CUCM).

• When the user is synced into Automate, either an Automate user is created, or both an Automate user and subscriber are created.

• For each step, the diagram also shows the hierarchy node where the user exists. The result in both cases is that both a subscriber and an Automate user exist. From that point, the user is primarily managed via Automate’s Subscriber Management GUI.