What’s New

Provider HCS Dial Plan Management Support Guide: Release 24.2-PB1

• EKB-21556: Cannot update a directory number’s “extra” fields using the number range management functionality, when the number has a status of “Used”. See: Number Range Management

  Added details on the use of the Unchanged status option in number range management.

• EKB-21856: Multiple voicemail service single customer in Webex Dedicated Instance. See: Voice Mail Service

  Updated voice mail service topic for Webex DI.

• EKB-22855: Convert inactive CUCM LDAP users to Local CUCM users on sync. See: Global settings

  Docs for setting to enable auto conversion of inactive CUCM-LDAP users to Local on sync.