Convert user type CUCM-LDAP to CUCM Local#

The Convert to Local CUCM user tool converts a CUCM-LDAP user account to a CUCM “Local” user. If the user exists on CUCxn Server then the user is also converted to a Local User, that is, the user on CUCxn is set to “Do not Integrate with LDAP Directory”.

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Converting a user from CUCM-LDAP to CUCM Local is typically required when:

  • The user has been deleted from the LDAP server

  • The CUCM has synced with the LDAP server

  • The user has been set to “Inactive”

In this scenario, the user would be deleted when the Garbage Collection process runs on CUCM.

Converting the user to a CUCM Local user prevents the user from being automatically deleted.

Note

You can also configure Automate to automatically convert inactive CUCM-LDAP users (users that would normally be deleted automatically by the CUCM in a data sync) to “Local” in a sync via the following setting, via the Users tab in the Global Setting: Convert Inactive CUCM LDAP User to Local on Sync.

The table describes Convert to Local CUCM user settings:

Field

Description

Show Inactive LDAP Users Only

Defines whether to display only inactive users, which have already been deleted from LDAP and are due to be permanently deleted from CUCM.

An “inactive user” on CUCM is a user that was deleted from the LDAP Server, and CUCM synced with the LDAP server after the deletion took place. Inactive users are deleted from CUCM when the Garbage Collector next runs on CUCM.

User to Convert

Mandatory. By default, only users with CUCM-LDAP type display in this drop-down. When Show Inactive LDAP Users Only is enabled, the list of users is filtered to only show the “CUCM-LDAP” users with a status of “Inactive”, that is with status value = 2.

  • Active (1): the user is still in LDAP since the last sync

  • Inactive (2): the user is not in LDAP since the last sync

Password

The password used to set the password for the user on CUCM and CUCxn.

Selected User’s Hierarchy

Read only. The selected user’s current hierarchy.

CUCM LDAP Directory Name

Read-only. The LDAP directory name.

CUCM User LDAP Status

Read-only. The selected user’s current status

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