User Management

Users

• Introduction to user management
• Users and subscribers
• View users
• Add admin users
• User settings
• Update a user

Provisioning

• End-user provisioning workflow
• User provisioning use cases
• View a user’s provisioning status

Authentication

• User login options by auth method and server auth scope
• User authentication
• Credential policies
• Standard users and login
• LDAP users and login
• SSO users and login

User Services

• Multi vendor subscribers
• Enable multi vendor subscribers
• Role-based access for multi vendor subscribers
• Introduction to Cisco-Microsoft hybrid
• Hybrid Cisco-Microsoft management
• Hybrid service definitions
• Hybrid multi vendor move

Sync and Purge

• Introduction to user and subscriber syncs
• User management scenarios
• User sync source
• User field mapping
• Users synced from LDAP to Automate
• Users synced from LDAP to Automate (sso-enabled)
• Users synced from LDAP to CUCM
• Users synced to Automate
• Sync or purge LDAP users
• Sync CUCM users, lines, and phones
• LDAP sync actions
• Purge a CUCM User from VOSS Automate Only

Manage Filters

• Create a filter to move users

Self Provisioning

• Introduction to Self Provisioning
• Enable Self Provisioning
• Bottom-Up User Management
• Top-Down User Management
• CUCM Configuration for Self-Provisioning
• Site Configuration for Self-Provisioning
• Generate a User’s Primary Line
• Specify the Primary Line per Subscriber
• Add a Self Provisioning Universal Device Template
• Add a Self Provisioning Universal Line Template
• Add a Self Provisioning User Profile
• Set a Default User Profile for a Site
• Add Self-Provisioning Line Mask

Move Users

• Pushing Users to CUCM
• Automatically Move Users Synced from CUCM
• Move Users
• Site-to-Site User Move Transaction Log Errors
• Convert user type CUCM-LDAP to CUCM Local
• Managing Duplicate Usernames

Admins

• Manage Local Administrators and Operators

Session Timeouts

• Session Timeout Rules
• Timeout Limit Notifications

User Accounts and Passwords

• Manage Passwords
• Passwords and Manually Added Users
• Force User Password Change
• Force Administrator Password Change
• Change Your Own Password
• Unlock a Locked Out User
• Unlock a Locked Out Administrator
• Manually Disable a User Account
• Manually Disable Administrator Account

Self-service

• Introduction to Self-service
• Self-service and User Configuration
• Create a Self-service Link