Groups

Overview

VOSS Automate allows you to view the details of Microsoft Teams Active Directory (AD) groups synced in from the Microsoft Teams cloud portal, so that you can choose these groups for use with Microsoft auto attendants and call queues.

On the Groups page, you can also add, update, and delete groups.

Note

Guest users (Msol users external to the tenant) are synced in, but their group details (information about which groups they’re associated with) won’t be included in the sync.

Related Topics

• Auto Attendants

• Call Queues

• Teams

• Syncing Teams and Groups on Large Microsoft Tenants

View and Manage Groups

This procedure displays groups synced in from the Microsoft Teams cloud portal, and allows you to view a group’s details, and to add, update, or delete a group.

Note

Since Microsoft doesn’t differentiate between Teams and Groups on the MS Entra ID portal, both the Teams and Groups list view and details page point to the same model, device/msgraph/Group, with a filter applied to differentiate between these entities in the Automate GUI.

The Groups list view displays only high level data synced in from the Microsoft Portal. Clicking on a group in the list view triggers a live update from the Microsoft Entra ID portal to fetch additional details for the Group. This is to ensure efficient and fast data syncing for Teams and Groups from Microsoft Entra ID. Data syncs for Teams and Groups are handled in the same way in the Automate GUI.

Changes you make for groups in Automate updates the Microsoft online portal.

1. In the VOSS Automate Admin Portal, go to (default menus) Subscriber Management > Groups to open the Groups list view.

   

2. View existing groups in the list.

   Note

   The number of groups in the list view matches the number of groups in the Microsoft Portal.

3. Do you want to …

   • View details for an existing group? Click on a group in the list to view its details.

     Note

     • Group members don’t display on a group’s detail page.

     • Assigned licenses display the friendly name (SkuPartNumber) of the Assigned License in the SKU ID field.

     • The Is Team flag is enabled only when the entity you’re viewing is a Microsoft Team.

   • Update a group? Click on a group in the list view to open it’s details page. Update the group details, then save.

   • Delete a group? Select the relevant group in the list view, or click on the group to view its details, then click the toolbar Delete icon.

   • Add a group? Click the toolbar Plus (+) icon to create a new record. Then add group details - select the group type (Security or Microsoft 365), fill out a name and description, then save.