Best Practices Guide

Deployment

• Architecture Offerings

Deployment Models and Web Weight Settings

• Overview
• Active-Active Web Weights
• Active-StandBy Web Weights

Overload Controls

• Session Limits
• Throttle Limits
• Configurable Number of Queue Processes

Onboarding Customers and Users

• Guidance on Planning for Onboarding and Ongoing Operations

Data Sync

General Sync Principles and Best Practices

• Sync Overview
• Data Sync Types
• Scheduling Syncs

Cisco Unified CM

• Cisco Unified CM Sync
• Update Sync Operations
• Staggering of CNF Syncs Across Customers
• Recommended CUCM Sync Setups

Cisco Unity Connection

• Cisco Unity Connection Sync

LDAP

• LDAP

Cisco Webex Teams (Spark)

• Cisco Webex Teams Sync

Data Collection

• Recommended RIS API Data Collector Interval

API Performance

• API Resource Listing Best Practice
• Long Running API Requests

System Maintenance

• Transaction Archiving
• Automated Database Cache Cleanup

Administration Portal Setup

• Navigation - Menu and Landing pages