Licensing and Subscriber Data Export Guide

Important

• VOSS may from time to time add additional fields and reports to update the data export. Note that existing fields will not be removed. Before running any updated release of the export, it is therefore recommended that an impact assessment of the changes in the release be made prior to the processing of exported files.

• All changes in version 3.0.2 of the License Super Patch are automatically included in release 21.1. Therefore, the License Super Patch is not required for platforms on release 21.1. Refer to the What’s New section for details on these features.

  Also see: Patch Update to Latest Release for more details.

• For all releases before the 19.x series, there is a known, pre-existing issue where License audit files are not generated when a scheduled License audit overlaps with a scheduled subscriber data extract (SDE).

  To avoid this issue in this release, ensure that you have non-overlapping license audit and SDE schedules. You can modify the schedule of your SDE (see: Scheduling), but if you wish to modify the License audit default schedule from 3AM UTC, please contact VOSS support.

• What’s New
  • Licensing and Subscriber Data Export Guide: Release 20.1.1
  • Licensing and Subscriber Data Export Guide: Release 21.1

Licensing

• License Data Export Overview
• Schedule Details
  • Manual Command Execution

Single Licensing Update Patch

• Patch Update to Latest Release
  • Supported Releases and Dependency Requirements
  • Caveats
  • Change Log

Report Files

• File Details
• File Collection
  • Viewing the Customer file
• Troubleshooting and Error Handling

Data Export Types

• Detail License Customer Aggregate Data Export
• License Anonymous Customer Aggregate Data Export

Distributing Licensing Reports

• Licensing Destinations and Formats
  • Configure License Delivery
• SMTP Server
• Set up a Web Proxy for Licensing Delivery
• VOSS Cloud Licensing Service
• Set Up the VOSS Cloud Licensing Service

Subscriber Data Export

• Introduction
  • Data Export Overview

Data Export Commands

• Subscriber Data Export Command
• Scheduling
• Using the screen command

Data Export Types

• Analogue line MGCP Data Export
• Analogue Line SCCP Data Export
• Call Pickup Group Data Export
• Contact Center Enterprise Data Export
• Contact Center Express Data Export
• Customer Data Export
• Extension Mobility Data Export
• FMC Data Export
• Hunt Group Data Export
• Line Data Export
• Phones Data Export
• Site Data Export
• Subscriber Data Export
  • Hybrid System Subscriber Data Export
  • MS Office 365 Subscriber Data Export
  • MS Teams Subscriber Data Export
  • Pexip Subscriber Data Export
  • VOSS Phone Servers Subscriber Data Export
• Webex Teams Data Export