Multi Vendor Support

VOSS-4-UC supports provisioning and management of all unified communications (UC) applications, across multiple UC vendors, including Cisco, Microsoft, and Avaya.

VOSS-4-UC supports single vendor and multi vendor installations.

Vendor Solution
Cisco

Provides for customized UC app management via the following capabilities:

  • Webex Teams management
  • Onboarding workflows
  • Cisco contact center support
  • Flow-through provisioning
  • Multiple MACD use cases and workflows
  • ServiceNow integration
  • Northbound notification
  • Generic drivers
  • Supports complementary systems and applications to work alongside Cisco UC apps
Microsoft

See Microsoft Overview

Provides a single, integrated, synchronized interface for managing the existing Microsoft Teams collaboration service, through the web portal, bulk-loading, or the REST API.

  • Connects to adjacent service management platforms
  • Configurable deployment templates support automated business processes
  • Workflows for migrating users
  • End-to-end management of Microsoft Teams, UC and collaboration solutions
  • License management
  • Extends Microsoft Teams into enterprise voice
  • Supports complementary systems and applications to work alongside Microsoft Teams, such as Cisco Call Recording or Contact Center.
Avaya Manage Avaya enterprise voice, extended into Microsoft Teams.