Contact Center Enterprise Data Export

Filename: <YYYY-MM-DD_HHMM>_contact_center_enterprise.json.gz

Layout:

ELEMENT	DESCRIPTION	DATA TYPE	VERSION
provider_name	Name of the Provider	string	v2.2
reseller_name	Name of the Reseller	string	v2.2
customer_name	name of the customer	string	v2.2
division_name	Intermediate Node (e.g Division or other node)	string	v2.2
location_name	Site Name	string	v2.2
hierarchy	The full hierarchy path for the item being exported	string	v2.2
Name	Contact Center Username	string	v2.2
PeripheralNumber	Skill group peripheral number	integer	v2.2
Supervisor	User type	boolean	v2.2

Example

[
 {
   "division_name":"",
   "Supervisor":false,
   "Name":"standalone_ccdm_user_2",
   "hierarchy":"sys.hcs.Provider_01.Reseller_01.Customer_01.Site_01",
   "reseller_name":"Reseller_01",
   "location_name":"Site_01",
   "provider_name":"Provider_01",
   "PeripheralNumber":2,
   "customer_name":"Customer_01"
 }
]