‘No Space Left on Device’ Error

You receive the following error message while backing up or restoring VOSS-4-UC on a virtual machine: ‘No Space Left on Device.’ You can create a new virtual disk on the node with the primary database and then reassign the VOSS-4-UC data to the new disk. The new disk has enough space for you to perform the backup or restore operation.

Important

If you wish to revert to a smaller disk size or back to your original disk size after following the steps below, contact VOSS support.

1. In VMware, add a disk on the node that contains the primary database:

   1. From the VM menu, click Edit Settings.
   2. Click Add. The Add Hardware Wizard opens.
   3. Select Hard Disk and then click Next.
   4. Select Create a new virtual disk and then click Next.
   5. Set the capacity to be the same as the database disk: 250 GB.
   6. Accept the default file name and location, or click Browse to select a different location.
   7. Click Finish.

   Your guest operating system recognizes the new virtual disk as a new, blank hard disk.

   Note

   If the steps above do not succeed on your version of VMWare, first turn off the virtual machine that contains the primary database, carry out the steps and then turn on the virtual machine.

2. Log in to the platform account on the virtual machine and run the drives list command.

3. In the command output, note the following information, which you will use in the next step:

   • The name of the new disk in the ‘Unused disks’ section
   • The identifier of the current disk, ‘services:backups,’ in the ‘Used disks and mountpoints’ section

4. Run the following command: drives reassign <new disk name> services:backups

All current data is moved to the new disk. You can continue with your backup or restore operation.