Add an EMCC Group

When adding an EMCC Group, the cluster the user is on when taking this action is automatically selected/included in the new group.

Prerequisites:

• Create the required route patterns. See Add EMCC Route Pattern.

Perform these steps:

1. Log in as provider administrator or higher.

2. Choose Customer Management > EMCC > EMCC Group.

3. Click Add.

4. Choose the required customer from the Hierarchy drop-down list. The EMCC Group screen is displayed.

5. Enter the mandatory EMCC Group Name in the Name field.

6. Choose the required CUCM Clusters and Countries to include in the EMCC Group by selecting single or multiple entries in the Available areas of the screen, and then clicking Select to move them to the Selected area of the screen. Use the Remove, Move Up and Move Down buttons as required to assist in creating the EMCC Group. An EMCC Group must contain a minimum of two clusters.

7. Make sure that the required CUCM Clusters and Countries are listed in the CUCM Clusters and Countries areas of the screen respectively.

8. Click Save to add the EMCC group to VOSS-4-UC.

   Upon creation of the EMCC Group, the following elements are provisioned per country and EMCC route pattern:

   • Route list
   • Geolocation filter
   • SIP profile
   • IP phone services
   • SIP trunk
   • Geolocation
   • Route partition
   • CSS
   • Device pool
   • Route pattern