Synchronize Users, Lines, and Phones from Cisco Unified CM

This procedure synchronizes users, lines, and phones from Cisco Unified Communications Manager (Unified CM).

Note

Synchronizing lines and phones is meant only for self-provisioning and is not intended for a full migration scenario. Only Jabber and desk phones are supported for synchronizing from Unified CM. Single Number Reach and Extension Mobility are not supported in terms of adding to Unified CM first and then synchronizing into VOSS-4-UC.

Use MIF filter to detect the unsynchronized users, and purge them from the affected site. After the users are purged, import the Unified CM once again.

  1. Set the hierarchy path to the hierarchy node where the Unified CM server is.
  2. Go to (default menu) User Management > Sync & Purge > CUCM Users, Lines, and Phones.
  3. Complete the following fields.
Field Description
Remove Log Messages Select this check box if you want to remove user management logs before synchronizing.
Remove Log Direction Choose Local to remove logs at the hierarchy of the selected Unified CM. Select Down to remove logs at and below the hierarchy of the selected Unified CM. This field appears only if the Remove Log Messages check box is selected.
Action Choose synchronize. This field is mandatory.
Cisco Unified CM Choose the Unified CM server. Data is synchronized from the selected Unified CM. This field is mandatory.
  1. Click Save to start synchronizing.