Create a Provider

Note

References to HCM-F and Shared Data Repository (SDR) are only relevant if installed.

In VOSS-4-UC, the provider name is set to the current service provider name in HCM-F.

Perform these steps:

  1. Log in to VOSS-4-UC as hcsadmin at sys.hcs.

  2. On the Providers form (default menu Provider Management > Providers), click Add.

  3. On the Service Provider Details tab, complete the following fields:

    Field Description
    Name

    The name of the provider. The name is automatically set to the current service provider name in HCM-F. You can keep the existing name or overwrite with a more meaningful name. This field is mandatory.

    Note:

    Once you have saved the provider, you cannot change the provider name.

    Note:

    Any spaces in the provider name are converted to underscores in the provider local administrator name and email, if the Create Local Admin check box is selected.
    Decouple SDR Name

    Select to set a provider name in VOSS-4-UC that is different from the service provider name in HCM-F. Service provider names that were synchronized from VOSS-4-UC 8.1(x) or are set to “All Service Providers” can remain unchanged in HCM-F.

    If you leave clear, the provider name you enter in the Name field is synchronized into HCM-F as the service provider name.
    SDR Name The service provider name to store in the SDR on HCM-F. This field appears only if Decouple SDR Name is selected.
    Description A description of the provider.
    Domain Name The domain of the provider. For example, provider.com. Used when creating the default local administrator so the administrator can log in with an email ID such as ProviderAdmin@provider.com. This field is mandatory.
    Create Local Admin Controls whether a default local administrator is created.
    Cloned Admin Role The HCS default provider role used to create a new role prefixed with the provider name. The created provider role, shown in the Default Admin Role field, is assigned to the default local administrator. This field appears only if the Create Local Admin check box is selected.
    Default Admin Role The created provider role that is assigned to the default local administrator. This field is read-only and appears only if the Create Local Admin check box is selected.
    Default Admin Password The password to assign to the default local administrator. This mandatory field appears only if the Create Local Admin check box is selected.
    Repeat Default Admin Password Confirm the default local administrator password. This mandatory field appears only if the Create Local Admin check box is selected.
  1. On the Contact Information tab, enter address, email, and phone information as appropriate.
  2. Click Save.

The provider hierarchy node in VOSS-4-UC, and optionally a default provider administrator are created.