Configure Route Lists

Before You Begin

Configure route groups before performing this procedure.

Route lists are made up of route groups and are associated with route patterns. A route list associates a set of route groups with a route pattern and determines the order in which those route groups are accessed. The order controls the progress of the search for available trunk devices for outgoing calls.

A route list can contain only route groups. Each route list should have at least one route group. Each route group includes at least one device, such as a gateway, that is available. Based on device type, Cisco Unified Communications Manager (Unified CM) can choose some, or all, ports as resources in each route group. Some devices, such as digital access, only allow you to choose all ports.

You can add a route group to any number of route lists.

Use the following procedure to add route lists or to add, remove or change the order of route groups in a route list.

Procedure

  1. Log in to as provider, reseller or customer administrator.

    Note: When configuring a route list as a provider or reseller, ensure that you select a valid customer or site under your customer in the hierarchy node breadcrumb at the top of the view.

  2. Perform one of the following:

    • If you logged in as provider or reseller administrator, choose Device Management > CUCM > Route Lists.
    • If you logged in as customer administrator, choose Device Management > Advanced > Route Lists.

  3. Perform one of:

    • To add a new route list, click Add, then go to Step 4.
    • To edit an existing route list, choose the list to be updated by clicking on its box in the leftmost column, then click Edit to update the selected route list. Go to Step 5.

  4. Complete at minimum, the mandatory Route Lists Details Fields.

  5. To add a route group to this route list, click + on the right side of the Route Group Items box and complete at minimum, the mandatory Route Group Items Fields.

  6. To remove a route group from this route list, click - on the right side of its row in the Member box.

  7. To change the priority of a route group, move it up or down in the list by clicking the arrows on the right side of the Member box. Using the Up arrow, move the group higher in the list to make it a higher priority, or using the Down arrow, move the group lower in the list to make it a lower priority.

  8. To save a new or updated route list, click Save.