Guidance on Planning for Onboarding and Ongoing Operations

This is a high-level view:

• Number of Parallel operations, for example BL and QAS, for best performance:
  • BL: 4x500 (4 Bulk Load sheets in parallel with a maximum of 500 rows per sheet).
  • QAS: 5x200 (5 QAS Bulk Load sheets in parallel with a maximum of 200 rows per sheet).
• Recommendations for sync operations:
  • We recommend that you schedule sync operations during off-peak hours.
  • During business hours, sync operations are slower due to the presence of other work on the system.
• Scheduler Template settings (20%, 50%, 80%):
  • For periods of high self-service and administrative work (including API clients), we recommend that the template is set to 20%.
  • For periods of moderate self-service and administrative work (including API clients), we recommend that the template is set to 50%. This is the value in the system prior to SU-1.
  • For periods of low self-service and administrative work (including API clients), set the template to 80%.
  • The current implementation only allows you to set 2 of the 3 values, that is a peak and an off-peak setting.
• In some cases, there are situations where VOSS-4-UC is used for changes. Ad Hoc syncs are best in this case.
• AS may choose to change CUCM and sync back to VOSS-4-UC. This is where you must schedule daily off-peak sync operations.