Generate a User’s Primary Line

For top-down management, the system creates the user’s primary line, associates the line as the primary extension, sets the self-service ID, and sets the user’s profile. These activities occur when users are pushed to Cisco Unified Communications Manager.

For bottom-up management, the user’s primary line is created (if necessary) when the user is moved to a site, or updated once at a site.

You create the line when you perform these tasks.

  • Apply the line mask to a user attribute (typically the user’s phone number).
  • Use the Universal Line Template (ULT) to determine the route partition name and other line attributes. The ULT is specified in the Self-Provisioning User Profile, which is specified in the Site’s Default User Profile.

For this approach, the administrator configures these items at the site level.

Perform these steps:

  1. Configure Universal Device Templates. See Add a Self-Provisioning Universal Device Template.
  2. Configure Universal Line Templates. See Add a Self-Provisioning Universal Line Template.
  3. Configure Self-Provisioning User Profiles. See Add a Self-Provisioning User Profile.
  4. Configure a Site Default User Profile. See Set a Default User Profile for a Site.
  5. Configure the Line Mask. See Add Self-Provisioning Line Mask.