Number Inventory Overview

Overview

The number inventory allows you to view and manage the number inventory at the specified hierarchy level. It allows you to track numbers and how they are used in the system. This is done through a number of workflows to ensure the selection of numbers is limited to those available, and includes the ability to:

• Add, modify, and delete numbers.
• View the status of numbers - Used, Used-Utility, Available, Reserved or Cooling. See also Number Status and Usage.
• Store additional business data about the numbers.

Note

• You cannot add internal numbers if Number Management has been disabled for the customer (see Create and Modify a Customer).
• Numbers created in the number inventory are in VOSS-4-UC only, they are not synced to Unified CM.

Hierarchy

The number inventory can exist at a different hierarchy level to the lines for the users, services and devices that consume them, which are typically at site level.

The inventory can also exist at customer level. This makes it easier if the allocation and availability of numbers is not site specific. This saves moving numbers around sites to increase availability, and keeps a more central inventory of available numbers. It is also important if numbers are shared across sites. If you are a customer with multiple sites, ensure that the internal numbers you specify are unique across sites.

If the number allocation is site specific, the numbers can be added or assigned to site level.

Number inventory can only exist at provider, customer, or site hierarchy. It is not applicable to the intermediate hierarchy.

Partition and Cluster

Number inventory is not partition or cluster aware. If the same numbers are used multiple times but in different partitions, then these all map to the same number. This should be taken into account when thinking about the hierarchy level at which the number inventory exists.

Also, not being cluster aware, if the same number exists on different clusters, this again will map back to the same inventory value unless numbers are assigned to the site level.

Reservation

Numbers can be reserved for future use, for example for users who will soon be joining the company. When a number is reserved, it will be unavailable and cannot be allocated to a subscriber, phone, device, etc. See also: Number Reservation.

Cooling

Numbers can optionally (default in Global Settings = disabled) be placed, into a cooling period:

• Automatically for a period specified in Global Settings - when a subscriber or phone is deleted.
• Manually.

During this period the number cannot be allocated to a subscriber, phone, device, etc.

Numbers are released from the cooling period, and become available for use when:

• The Release Date (yyyy-mm-dd) elapses.
• They are manually removed from the cooling period.

See also Number Cooling.

Number Inventory entries - End-user Provisioning Tasks

For more information on provisioning each of these tasks, refer to the relevant topics in the VOSS-4-UC Core Feature Guide.

Task	Menu Default Location	Notes
Lines	Subscriber Management > Lines	When lines are added through phones and subscriber, line details can be modified. The number for the line cannot be modified; if you attempt to change the number assigned to the line, the operation fails.
Phones	Subscriber Management > Phones > Lines tab > Dirn > Pattern	The Dirn > Pattern contains a list of available numbers. Numbers that are used are marked as “Used” in the Number Inventory. Only available numbers are listed.
Subscribers	Subscriber Management > Subscribers > Phones > Lines > Dirn	The Dirn > Pattern contains a list of available numbers. Numbers that are used are marked as “Used” in the Number Inventory. Only available numbers are listed.
	Subscriber Management > Subscribers > Voicemail	The “Voicemail Line” list contains numbers provisioned to lines.
Quick Add Subscribers	Subscriber Management > Quick Add Subscriber > Lines > Directory Number	The Number Inventory list contains available numbers. Numbers that are used are marked as “Used” in the Number Inventory. Only available numbers are listed.
PLAR (Hotdial)	Subscriber Management > PLAR (Hotdial)	Numbers provisioned to lines are displayed in the Hotdial Destination Pattern list. Numbers that are used are marked as “Used-Utility” in the Number Inventory.
Hunt Groups	Subscriber Management > Hunt Groups > Members > Directory Number	Numbers provisioned to lines are displayed in the Pattern list. Numbers that are used are marked as “Used-Utility” in the Number Inventory.
Call Pickup Groups	Subscriber Management > Call Pickup Groups > Call Pickup Group > Line	Numbers provisioned to member lines are displayed in the Pattern list. Numbers that are used are marked as “Used-Utility” in the Number Inventory.