[Index]

Model: device/spark/Group

Webex Groups

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Overview

Cisco Webex is a cloud-based business collaboration service that allows employees to message, meet, and call instantly in order to strengthen relationships and increase productivity.

Cisco Webex combines mobile devices and other communications tools to provide instant communications and live meetings to ensure a professional and effective collaboration experience.

The table describes the main Cisco Webex features:

Feature Description
Messaging Business messaging allows users to prepare, share, and repeat content, and it facilitates one-on-one or team messaging facilities in virtual rooms.
Meeting Connect teams and meet customers easily with the added benefits of messaging and content sharing before, during, and after a meeting.
Call The service enables voice and video communications via mobile, desktop, and room-based devices. Connect your existing PSTN1 services to Cisco Webex to enjoy one-touch directory dialing and join meetings from anywhere on any device. Mobile users get features such as single number reach, single voicemail service, video services, and the ability to seamlessly move between devices during a call.

Related Topics

Automate workflow for Cisco Webex

To access the flowcharts, view the topic via the release documentation at: https://documentation.voss-solutions.com/automate.html

Webex App sync

Default Webex Calling data sync

Note

From release 25.1, Webex Contact Center sync excludes an updated device model instances list for Webex Calling sync - see the exclusion list at: Webex Contact Center Sync. In particular, device models have been added to support call handling over trunks to Webex supported devices:

The default Webex Calling sync that is used to sync Webex Calling data and is available from the Data Sync list applies:

This list type contains an empty ``exclusion`` list, that is, all device model instances are synced. If you need to exclude any models then you can update this list.

Default synced models

device/spark/Organization
device/spark/Role
device/spark/License
device/spark/CallingProfile
device/spark/LocationFloor
device/spark/Location
device/spark/User
device/spark/UserConfig
device/spark/Place
device/spark/Group
device/spark/Team
device/spark/Room
device/spark/Number
device/spark/AutoAttendants
device/spark/CallPickup
device/spark/LocationCallingDetails
device/spark/CallParkGroup
device/spark/Announcements
device/spark/Schedules
device/spark/CallParkExtensions
device/spark/HuntGroup
device/spark/WorkspaceCallSettings
device/spark/ActivateDevice
device/spark/Floor

Sync existing Cisco Webex users for a customer

Tip

Use the Action search to navigate Automate

A default sync schedule has the following name format: SyncSpark-SCHED-XXX

Two sync methods

Important

To properly sync in calling behavior settings, ensure the sync setting Quick Import is set to False (disabled), and Refresh Existing (Changed) Data is set to True (enabled) on all data syncs that include the device/Spark/user model. By default, these are:

These are the default settings for the device/spark/User syncs, but it is important to ensure they correctly configured before syncing in users.

Note

When syncing in Webex data to Automate from the Control Hub, Automate's device models apply the WebexAppCallingLicenseNameWKSP macro in the provisioning workflows and syncs to check for the following license types, both of which are considered valid calling licenses:

The license checks allow the system to determine whether a device or number should be retained in a sync, preventing unintended deletions.

Synced in Webex numbers

Webex numbers are synced in and maintained in device/spark/Number and the Number Inventory.

The numbers of synced in Cisco Webex users display the following settings and values in the Number Inventory (see Number Status and Usage):

Setting Value
Status Used
Usage User
Vendor Webex Calling

Synced in licenses

Licenses are synced and maintained in device/spark/License.

Synced in locations

Locations are synced - see Webex Locations.

Synced in Rooms, Teams, Groups

Rooms, Teams and Groups details are synced in as read-only data to device/spark/Room, device/spark/Team, and device/spark/Group, respectively.

Synced in Calling

Calling is synced in to device/spark/UserConfig, where the settings can be managed per user if the assigned license of which is "Webex Calling - Professional".

Synced in devices

Devices are associated either with a person or with a workspace. For users associated with a device, the person ID (converted to an email address) is used to sync the device to the correct hierarchy. See Webex App Devices.

Model Details: device/spark/Group

Title Description Details
ID A unique identifier for the group.
  • Field Name: id
  • Type: String
Display Name The name of the group.
  • Field Name: displayName
  • Type: String
Organization ID The ID of the organization to which this group belongs.
  • Field Name: orgId
  • Type: String
Created The timestamp indicating the creation date/time of the group.
  • Field Name: created
  • Type: String
  • Format: date-time
Last Modified The timestamp indicating the last modification date/time of the group.
  • Field Name: lastModified
  • Type: String
  • Format: date-time
Member Size The number of members in the group.
  • Field Name: memberSize
  • Type: Integer
Members An array of members in the group.
  • Field Name: members.[n]
  • Type: Array
Display Name The display name of the member.
  • Field Name: members.[n].displayName
  • Type: String
ID The ID of the member.
  • Field Name: members.[n].id
  • Type: String
Type The type of the member.
  • Field Name: members.[n].type
  • Type: String