[Index]
Overview
Cisco Unity Connection (CUC) devices provide voicemail services and can be dedicated to a customer or shared across multiple customers.
To dedicate a CUC to a single customer | Configure the CUC at the customer hierarchy node. |
To share a CUC across multiple customers | Configure the CUC at a hierarchy node above the customer (reseller, provider, or intermediate node). The CUC device must be included in one or more Network Device Lists (NDLs), and the NDL must be assigned to one or more sites. |
Add a CUC Server
To add a CUC server:
Log in as the appropriate hierarchy administrator.
Choose the relevant hierarchy.
Go to (default menus) Apps Management > CUC > Servers.
Click Add to open the server configuration page.
Configure details for the Base tab/panel:
The table describes configuration options on the Base tab:
Field | Description |
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CUCxn Server Name | Mandatory. Fill out the Cisco Unity Connection (CUC) server name. |
Publisher | Select this checkbox only if you're configuring a publisher node. Note The Publisher tab/panel displays only when this checkbox is selected. |
Cluster Name | Mandatory. Fill out the name you want to use for this cluster. The new cluster is created with this name. Note If the Publisher checkbox is not selected, the Cluster Name field appears as a drop-down list so that you can choose an existing cluster. |
Network Addresses | Expand this field, then:
Note Either the hostname or the IP address is required. Ensure that the hostname or IP address does not contain a trailing blank space. VOSS Automate cannot validate an entry that contains a blank space at the end of the hostname or IP address.
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Field | Description |
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Credentials | Expand this field then add credentials for PLATFORM, ADMIN, HTTP, and SNMP_Vx credential types. Click the Plus icon (+) to add more credentials:
Note
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Configure details for the Publisher tab/panel.
Note
This tab displays only if you're configuring a publisher node and have selected the Publisher checkbox on the Base tab/panel.
The table describes configuration options on the Publisher tab:
Field | Description |
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Call Processing ID | The Call Processing ID of this cluster |
SDR Cluster ID | The Shared Data Repository (SDR) CUC cluster ID. |
Multi-Tenant | If creating at Provider level, this field is read-only and set to Shared. If creating at Customer level, you can choose between Dedicated and Partitioned. |
Version | Select the version of Cisco Unity Connection Servers in this cluster. |
Port | The port on the CUC server to connect to. The default is 8443. |
Monitoring | For new servers and if Arbitrator servers are available, monitoring can be enabled for this CUC server on VOSS Insights. The Arbitrator server checkboxes can be selected to add the server as an asset. The Arbitrator server will be updated. Existing servers can be managed from the Onboard Assets and Offboard Assets menus under VOSS Insights. The Arbitrator checkboxes will then reflect the asset status. |
Note
For more information around monitoring and VOSS Insights, see VOSS Assurance Monitoring Overview.
Delete a CUC Server
Deleting a Cisco Unity Connection (CUC) server in VOSS Automate also deletes local data that has been synced to it from the Cisco Unity Connection Server, including:
The model that stores the connection parameters of a Cisco Unity Connection server.
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Host Name * | The host name of the Cisco Unity Connection server. |
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Admin Username * | The administrator Username to connect to the Cisco Unity Connection server. |
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Admin Password * | The administrator Password associated with the Username to connect to the Cisco Unity Connection server. The text will be hidden. |
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Version * | The version of the Cisco Unity Connection server to connect to. |
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Port | The port on the Cisco Unity Connection server to connect to. Default: 443 |
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Description | The description of the Cisco Unified Communications Manager. |
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CUC Cluster Notes | CUC Cluster Notes Field |
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