The Self-service Feature Display Policy is used by an administrator to determine which features or services are available to the Self-service user on the Self-service UI. These are typically available on both the toolbar and dashboard.

On the Phones, Personal Phones and Voicemail tabs, there are two similar check boxes (one associated with entitlement, the other not). For example, on the Voicemail tab, the first check box is labelled User can enable Voicemail (Add a Voicemail Account) and the second check box is labelled User can enable Voicemail only if the user is entitled to Voicemail.

If the Entitlement Feature is used, that is an Entitlement Profile is associated to the subscriber on the Entitlement Profile drop-down on the Subscriber Management > Subscribers screen, then select the second check box. If an Entitlement Profile is not associated to the subscriber, then select the first check box, as the second check box is no longer applicable.

In a similar way, select the appropriate check boxes on the the Phones and Personal Phones tabs.

Availability of features/services is configured using the following tabs on the Self-service Feature Display Policy screen:

Model Details: data/SelfServiceFeatureDisplayPolicy

An asterisk * in the title indicates the field is mandatory.
If a field has a default value, it is shown in the Description column.
If the field type is an array, the Field Name has a .[n] suffix, where n is the array index placeholder.
Object and array field names are listed to provide context. If a field belongs to an object or an array, the full field name is shown in dot separated notation.

Title				Description	Details
Name *				The name of the Feature Group.	Field Name: name Type: String
My Availability				Turn my availability on/off.	Field Name: my_availability Type: String Choices: ["Hide", "Show"]
Automatically update Presence Status from calendar				Allow users to manage the setting that automatically updates their presence status based on their calendar. The user must have 'IM and Presence' enabled, and Self Service 'My Availability' settings must be in 'Show' state.	Field Name: update_presence_from_calendar Type: String Choices: ["Hide", "Show"]
Speed Dials				Turn speed dials on/off.	Field Name: speed_dials Type: String Choices: ["Hide", "Show"]
FMC (Fixed Mobile Convergence)				Turn FMC on/off.	Field Name: fmc Type: String Choices: ["Hide", "Show"]
CLI (Calling Line Identification)				Turn CLI on/off.	Field Name: cli Type: String Choices: ["Hide", "Show"]
Phones				Configure Phone features.	Field Name: phones Type: Object
	User can add own smart devices			Default: false	Field Name: phones.own_phone_add Type: Boolean Default: false
	User can add own smart devices only if the user's Entitlement Profile includes 'Voice'			Default: false	Field Name: phones.own_phone_add_if_entitled Type: Boolean Default: false
	Limit the user's total number of phones the number allowed by the user's Entitlement Profile			Default: false	Field Name: phones.own_phone_add_limit_entitlement Type: Boolean Default: false
		Device Configuration Templates for User Phone Add			Field Name: device_type_list.[n] Type: Array
			Device Name		Field Name: phones.device_type_list.[n].devicetype Type: String
			Device Name Prefix		Field Name: phones.device_type_list.[n].device_name_prefix Type: String
			Configuration Template		Field Name: phones.device_type_list.[n].config_template Type: String Target: data/ConfigurationTemplate Target attr: name Format: uri
	Phone Management			Turn phone management on/off.	Field Name: phones.phone_management Type: String Choices: ["Hide", "Show"]
	Phone Line Management			Turn phone line management on/off.	Field Name: phones.phone_line_management Type: String Choices: ["Hide", "Show"]
Personal Phones				Configure Personal Phone features.	Field Name: personal_phones Type: Object
	User can enable Personal Phone Management (add Remote Destination Profile)			Default: false	Field Name: personal_phones.user_add_rdp Type: Boolean Default: false
	User can enable Personal Phone Management / SNR only if entitled to SNR			Default: false	Field Name: personal_phones.user_add_rdp_if_entitled Type: Boolean Default: false
	Device Configuration Template for End User Remote Destination Profile Add				Field Name: personal_phones.rdp_config_template Type: String Target: data/ConfigurationTemplate Target attr: name Format: uri
	Personal Phone Management			Turn personal phone management on/off.	Field Name: personal_phones.personal_phone_management Type: String Choices: ["Hide", "Show"]
	Mobile Id Management			Turn mobile id management on/off.	Field Name: personal_phones.mobileid_management Type: String Choices: ["Hide", "Show"]
	Ring Schedules			Turn ring schedules on/off.	Field Name: personal_phones.ring_schedules Type: String Choices: ["Hide", "Show"]
	Advanced Timer Options			Turn advanced timer options on/off.	Field Name: personal_phones.advanced_timer_options Type: String Choices: ["Hide", "Show"]
	Line Association			Turn line association on/off.	Field Name: personal_phones.line_association Type: String Choices: ["Hide", "Show"]
My Information				Configure My Information features.	Field Name: my_information Type: Object
	User Data			Turn user data on/off.	Field Name: my_information.user_data Type: String Choices: ["Hide", "Show"]
	User Language			Turn user language on/off.	Field Name: my_information.user_language Type: String Choices: ["Hide", "Show"]
	Password			Turn password on/off.	Field Name: my_information.password Type: String Choices: ["Hide", "Show"]
	Pin			Turn pin on/off.	Field Name: my_information.pin Type: String Choices: ["Hide", "Show"]
	Minimum Pin Length				Field Name: my_information.pin_min_length Type: Number Maximum: 64
	Link to Webex self service portal			Toggle whether end user portal users can see a link to their Webex self service portal. The user must have an associated webex account in order to have the link.	Field Name: my_information.webex_link Type: String Choices: ["Hide", "Show"]
Voicemail				Configure Voicemail features.	Field Name: voicemail Type: Object
	User can enable Voicemail (Add a Voicemail Account)			Default: false	Field Name: voicemail.user_add_vm_account Type: Boolean Default: false
	User can enable Voicemail only if the user is entitled to Voicemail			Default: false	Field Name: voicemail.user_add_vm_account_if_entitled Type: Boolean Default: false
	Device Configuration Template for End User Voicemail Account Add				Field Name: voicemail.voicemail_config_template Type: String Target: data/ConfigurationTemplate Target attr: name Format: uri
	Voicemail Basic			Turn basic voicemail on/off.	Field Name: voicemail.voicemail_basic Type: String Choices: ["Hide", "Show"]
	Voicemail Devices			Turn voicemail devices on/off.	Field Name: voicemail.voicemail_devices Type: String Choices: ["Hide", "Show"]
	Phone Notification Device			Show / Hide Phone Notification Device management from end user	Field Name: voicemail.phone_notification_device Type: String Choices: ["Hide", "Show"]
	SMS Notification Device			Show / Hide SMS Notification Device management from end user	Field Name: voicemail.sms_notification_device Type: String Choices: ["Hide", "Show"]
	Voicemail Alternate Extensions			Show / Hide Voicemail Alternate Extension management from end user	Field Name: voicemail.alternate_extensions Type: String Choices: ["Hide", "Show"]
	Configuration Template for end user Alternate Extensions for Voicemail				Field Name: voicemail.cucaltext_config_template Type: String Target: data/ConfigurationTemplate Target attr: name Format: uri
	Configuration Template for end user add Phone Notification Devices				Field Name: voicemail.cucphonedevice_config_template Type: String Target: data/ConfigurationTemplate Target attr: name Format: uri
	Configuration Template for end user add SMS Notification Devices				Field Name: voicemail.cucsmsdevice_config_template Type: String Target: data/ConfigurationTemplate Target attr: name Format: uri
	Voicemail Caller Input			Turn voicemail caller input on/off.	Field Name: voicemail.voicemail_callerinput Type: String Choices: ["Hide", "Show"]
	Voicemail Email Relay			Show / Hide Email Relay from end user.	Field Name: voicemail.email_relay Type: String Choices: ["Hide", "Show"]
Call Forward				Configure Call Forward features.	Field Name: call_forward Type: Object
	Call Forward Basic			Turn basic call forwarding on/off.	Field Name: call_forward.call_fwd_basic Type: String Choices: ["Hide", "Show"]
	Advanced Call Forward			Turn advanced call forwarding on/off.	Field Name: call_forward.call_fwd_adv Type: String Choices: ["Hide", "Show"]
Enable (CFWD Only) Minimal Mode				Display Call Forward settings only minimal mode.	Field Name: enable_minimal_mode Type: Boolean

Model: data/SelfServiceFeatureDisplayPolicy

Self Service Feature Display Policy

Model Details: data/SelfServiceFeatureDisplayPolicy