Purge a Cisco Unified CM User from VOSS-4-UC Only

If the same user is synced from multiple Unified CMs, it will result in a duplicate user on VOSS-4-UC.

Use this procedure to purge a single Unified CM user from the VOSS-4-UC database only, while leaving it on the associated Unified CM.

Procedure

  1. Log in as provider administrator or higher.
  2. Set the hierarchy path to the hierarchy node where the Unified CM server is.
  3. Choose User Management > Sync & Purge > Local-Purge CUCM User.
  4. Complete the following fields.
Field Description
Cisco Unified CM Choose the Cisco Unified CM from which the user was synced.
User Name From the User Name drop-down list, choose the user you want to delete from VOSS-4-UC.
  1. Click Save to purge the selected user from VOSS-4-UC. Note that the user will remain on the associated Unified CM.