.. _purge-cucm-user-from-voss4uc-only:

Purge a Cisco Unified CM User from VOSS-4-UC Only
-------------------------------------------------

.. _19.1.1|EKB-1010:

If the same user is synced from multiple Unified CMs, it will result in a duplicate
user on VOSS-4-UC.

Use this procedure to purge a single Unified CM user from the VOSS-4-UC database
only, while leaving it on the associated Unified CM.


Procedure
.........

1. Log in as provider administrator or higher.
#. Set the hierarchy path to the hierarchy node where the Unified CM server is.
#. Choose **User Management > Sync & Purge > Local-Purge CUCM User**.
#. Complete the following fields.

.. tabularcolumns:: |p{3cm}|p{12cm}|

+---------------------+----------------------------------------------+
| Field               | Description                                  |
+=====================+==============================================+
| Cisco Unified CM    | Choose the Cisco Unified CM from which the   |
|                     | user was synced.                             |
+---------------------+----------------------------------------------+
| User Name           | From the **User Name** drop-down list, choose|
|                     | the user you want to delete from VOSS-4-UC.  |
+---------------------+----------------------------------------------+

5. Click **Save** to purge the selected user from VOSS-4-UC. Note that the user
   will remain on the associated Unified CM.