Customize Authorization Levels

Open the Customize Authorization Levels form (default menu Device Management > CUCM FAC Management > Customize Authorization Levels) to access the list of valid authorization (auth) levels and optional text. These instances are hierarchy specific so you can have different codes/text for different hierarchies, e.g. different customers or areas of the business.

The list of auth levels available in the drop-down can be customized. By default, numeric values 0 to 250 are shown.

If a Customer only requires for example 0 to 6 auth levels, then a provider administrator can clone, edit and save those instances to the lower hierarchy level. Descriptive text can also be added to the cloned auth level first by adding a ‘-‘ and then a ‘description’ after the numeric value, for example:

1-Allow Local Calls, where:

• ‘1’ is the numeric value that gets selected on the Unified CM
• ‘-‘ is the delimiter that separates the numeric value and description
• ‘Allow Local Calls’- is the (example) friendly description that describes the numeric value action

Once cloned to Customer level, only the cloned versions are displayed in the Authorization Level drop-down when adding forced authorization code at Customer level or lower.