Standalone Extension Mobility

Standalone Extension Mobility (EM) allows administrators to create and manage all EM profiles at the specified organization level. This is done on the Extension Mobility list view (default menu Subscriber Management > Extension Mobility).

Managing Extension Mobility

When adding or editing EM profiles you can personalize the EM profile for each user.

Consider the following:

  • Extension Mobility Details, such as:

    • Name*. Must be unique and can’t be the same as a device name on Unified CM since both are device types. This field is not applicable when editing an EM profile.
  • Lines

    • Extension Mobility can be associated to multiple subscribers. If the “Show Numbers belonging to this Subscriber” option is selected from the Inventory Filter drop-down, only the directory numbers associated to the first Subscriber on the Subscribers tab are displayed.
    • Line settings can only be changed for the original line, not the clones.
    • All line settings changed for a line, automatically apply for the clones of that line, if any.
  • Speed Dials. Enables you to manage the speed dial numbers associated with the EM profile.

  • Services. EM profiles can be subscribed, unsubscribed and re-subscribed to IP Phone Services such as Intercom Calls, Login/Logout or SingleWire.

  • Subscribers. Allows you to associate the EM profile to one or more subscriber.

    You can also disassociate an EM profile from a subscriber by clearing the name from the Username drop-down and clicking Save.

    The Subscriber ‘Link’ on an existing EM profile links to the associated Subscriber’s Extension Mobility form (default menu Subscriber Management > Subscribers).

When deleting an extension mobility profile, the following elements are automatically removed/cleared:

  • Speed dials
  • Busy lamp fields
  • Service URL’s
  • IP phone service subscriptions

See also Add Subscribers (Extension Mobility tab) to add extension mobility to a subscriber during the add subscriber workflow.