Manage Greeting Files

This option allows you to independently upload previously created greeting (.wav) files, which can be used when adding or updating call handlers at a hierarchy level.

Note

The Unity Connection server port that is used when uploading greeting files is the port specified during Unity Connection Publisher setup - see Set up Cisco Unity Connection.

  1. Click Auto Attendant > Manage Greeting Files.
  2. Click Add.
  3. Click Browse to select the required greeting file from the directory in which it was saved.
  4. Enter an optional description to uniquely identify the greeting file.
  5. Click Save.

Uploaded greeting files are available to use on the Record/Playback and Upload Greeting tabs when you modify a call handler, see Modify a Call Handler (Auto Attendant).