Number Inventory

For common details on managing a feature, see: Manage a Feature or Service and Feature Detail Dashboard.

The Number Inventory landing page provides an overview of the items and tasks available at the Organization Selection level:

  • Counters that indicate the number of items located at the selected level, for example: Internal Inventory, Available Internal Inventory, External Inventory, and Lines.

    Click the appropriate counter to open the list view for that item.

  • Quick Actions that provide the following hyperlinks:

    • View Internal Inventory - List all internal numbers available at the selected level (customer or site). See also View Lines / Line Usage below.

    • Add Internal Inventory - Allows you to add internal numbers.

    • View External Directory - List all external numbers available at the selected level (customer or site)

    • Add External Directory - Define external numbers available to users.

      • The Starting Number * must be prefixed with a ‘+’, followed by the country code for the selected country, and then completed by the external number itself.
      • The format of the Ending Number is the same as the Starting Number and is optional. If not provided, the single number specified as the Starting Number is added. If provided, the range of external numbers is added: Starting Number to Ending Number inclusive. A maximum of 1000 numbers can be added at a time.
      • The Number Type is informational only, and may be hidden.

    • View Lines - Click a specific line to view the line details.

      The Line Usage panel is a central point that shows where the line is used throughout the system, including hyperlinks to those areas, such as:

      • Subscribers
      • Phones
      • Extension Mobility Profiles
      • Voicemail Boxes
      • Phones
      • Hunt Pilot
      • Call Pickup Group

    Note

    If the same number is shared by multiple devices/services of the same type, using different partitions, only the first 10 instances will be displayed.

    • Associate Internal/External Inventory (One-to-many) - If you create the association at a site, you can mix customer-level DNs and external (E.164) numbers with site-level DNs and E.164 numbers.

      You can optionally specify a primary E.164 number to associate with the DN. This step can be useful when you perform a DN-to-E.164 translation (for example, when provisioning translation rules for LBO gateways) and the DN is associated to more than one E.164 presentation.

      Note

      You cannot associate numbers if Number Management has been disabled for the customer. Only DNs or E.164 numbers that are not currently associated are available for association.

      • E164 Range * - The range values you select map to the mask value when the association translation pattern is created. For example, when 1 is selected all external numbers and directory numbers are listed, when 10 is selected, all external numbers and directory numbers that end in 0 are listed. The mask affects all digits 0 to 9, so you can’t start the mask on a nonzero number. Likewise, when 100 is selected, the external numbers and directory numbers end in two zeros. This pattern results in a mask of XX.
      • E164 Number * - Choose the starting number of the range of E.164 numbers from the drop-down menu. For a customer-level association, only customer-level E.164 numbers are available. For a site-level configuration, both customer-level and site-level E.164 numbers are available.
      • Primary E164 - The primary E.164 number to associate with the DN. Make sure the E.164 number you enter starts with ‘+’ and falls within the range you specified in the E164 Range drop-down.

    • Associate Internal/External Inventory (Many-to-many) - These associations create Direct Dial Inward (DDI) associations so that incoming PSTN numbers are routed to directory numbers. If you create the association at a site, you can mix customer-level DNs and external (E164) numbers with site-level DNs and E164 numbers.

      • Range - The range values you select map to the mask value when the association translation pattern is created. For example, when 1 is selected all external numbers and directory numbers are listed, when 10 is selected, all external numbers and directory numbers that end in 0 are listed. The mask affects all digits 0 to 9, so you can’t start the mask on a nonzero number. Likewise, when 100 is selected, the external numbers and directory numbers end in two zeros. This pattern results in a mask of XX.
      • E164 Number * - Choose the starting number of the range of E.164 numbers from the drop-down menu. For a customer-level association, only customer-level E.164 numbers are available. For a site-level configuration, both customer-level and site-level E.164 numbers are available.
      • DN Number * - Choose the starting extension number from the drop-down menu. Note that you cannot associate extension numbers that begin with the prefix ‘*’ (asterisk) or ‘#’ (hash).