Add a Class of Service

1. As a customer administrator or higher, and choose Subscriber Management > Class of Service.

2. To add new CoS instance, click Add. If necessary, this will automatically direct the user to select a customer-hierarchy-level, if not already on it.

3. From the CUCM drop-down, choose the desired Unified CM.

4. Enter the Class of Service name in the CoS Name field.

5. From the Device CSS and Line CSS drop-downs, choose the desired CSS types to be associated to this CoS item.

   The value can also be a macro that evaluates to a valid CSS type which already exists on the selected Unified CM. Blank values are also allowed.