Detail License Customer Aggregate Data Export¶
This is the partner view of the data that includes customer details for better understanding.
Filename: vlf_<provider_name>_<host_name>_detailed_<YYYY-MM-DD_HHMM>.csv
Metadata: header rows showing the date time stamp and version, prefixed by a #, for example:
#Platform ID=507f1f77bcf86cd799439011
#hostname=atlantic
#Provider Name=Varidion
#Date Time=2020-05-13 08:09
#Software Version=19.3.3.4646
#Platform Version=19.3.3-1587566416
#Deployment Mode=Provider with HCMF
#Audit Version=3.0.2
Note
For licensing:
CTI Ports are not counted as user or standalone phones.
Cisco Spark Remote Devices are only counted if a subscriber has no other phones. If a subscriber has more than one Cisco Spark Remote Device, this is counted as a single device.
If a user has more than 10 devices associated to them (via associated devices or ownerid on the phone) then for each increment of 10, an additional license is counted.
For example:
- a user with 5 phones assigned = 1 license and not added to Users With More Than 10 Phones list.
- a user with 15 phones assigned = 2 licenses and added to Users With More Than 10 Phones list.
- a user with 30 phones assigned = 3 licenses and added to Users With More Than 10 Phones list.
| DEVICE/SERVICE | DESCRIPTION | DATA TYPE |
|---|---|---|
| Provider | Provider hierarchy name on the system. | string |
| Reseller | Reseller hierarchy name on the system. | string |
| Customer | Customer hierarchy name on the system. | string |
| Customer PKID | Customer hierarchy pkid on the system. | string |
| One Phone (No VM & No WebEx & No Spark) | Number of Subscribers at the site level with one device (Hard or Soft Phone) but without VM, WebEx or Spark (Webex Teams) Services. A user’s associated devices as well as a phone’s ownerUserName are used to determine if a phone belongs to the user. | integer |
| One Phone & Spark (No VM & No WebEx) | Number of Subscribers at the site level with one device (Hard or Soft Phone) and Spark (Webex Teams) service but without VM or WebEx Services. A user’s associated devices as well as a phone’s ownerUserName are used to determine if a phone belongs to the user. | integer |
| One Phone & VM (No WebEx) | Number of Subscribers at the site level with one device (Hard or Soft Phone) and VM but without WebEx Services. A user’s associated devices as well as a phone’s ownerUserName are used to determine if a phone belongs to the user. | integer |
| One Phone & WebEx | Number of Subscribers at the site level with one device (Hard or Soft Phone) and WebEx. A user’s associated devices as well as a phone’s ownerUserName are used to determine if a phone belongs to the user. | integer |
| Multiple Phones | Number of Subscribers at the site level with more than one device (Hard or Soft Phone). A user’s associated devices as well as a phone’s ownerUserName are used to determine if a phone belongs to the user. | integer |
| Users With More Than 10 Phones | Number of Subscribers at the site level with more than 10 devices (Hard or Soft Phone). A user’s associated devices as well as a phone’s ownerUserName are used to determine if a phone belongs to the user. | integer |
| UCM User (No Phone & No EM & No VM & No WebEx & No SNR & No Spark) | Number of Subscribers at the site level without any services and without an Extension Mobility Profile. | integer |
| SNR (No Phone & No EM & No VM & No WebEx & No Spark) | Number of Subscribers at the site level that only have the SNR service enabled. | integer |
| VM (No Phone & No EM & No WebEx) | Number of Subscribers at the site level that only have the VM service enabled. | integer |
| WebEx (No Phone & No EM) | Number of Subscribers at the site level that only have the WebEx service enabled. | integer |
| Spark (No Phone & No EM & No SNR & No VM & No WebEx) | Number of Subscribers at the site level that only have the Spark (Webex Teams) service enabled. | integer |
| DEVICE/SERVICE | DESCRIPTION | DATA TYPE |
|---|---|---|
| EM & Spark (No Phone & No VM & No WebEx) | Number of Subscribers at the site level with an Extension Mobility profile and Spark (Webex Teams) service but without VM or WebEx Services. | integer |
| EM (No Phone & No SNR & No VM & No WebEx & No Spark) | Number of Subscribers at the site level with an Extension Mobility profile but without any device or services. | integer |
| EM & SNR (No Phone & No VM & No WebEx & No Spark) | Number of Subscribers at the site level with an Extension Mobility profile and Remote Destination Profile but without devices or services. | integer |
| EM & VM (No Phone & No WebEx) | Number of Subscribers at the site level with an Extension Mobility profile and VM but without devices or WebEx service. | integer |
| EM & WebEx (No Phone) | Number of Subscribers at the site level with an Extension Mobility profile and WebEx service but without devices. | integer |
| Standalone Phones (No UCM User) | Number of phones at the site level in the system that are not assigned to a Subscriber. A user’s associated devices as well as a phone’s ownerUserName are used to determine if a phone belongs to a user. | integer |
| Standalone WebEx (No UCM User) | Number of standalone WebEx accounts at the site level in the system (no corresponding UCM user). | integer |
| Standalone Voicemail (No UCM User) | Number of VM only accounts at the site level in the system (no corresponding UCM user). | integer |
| Contact Center Enterprise | Number of Contact Center Enterprise users at the site level in the system (UCCE). | integer |
| Contact Center Express | Number of Contact Center Express users at the site level in the system (UCCX). | integer |
| Standalone Spark (No UCM User) | Number of standalone Spark (Webex Teams) users in the system at any level. This means a Spark (Webex Teams) user without a corresponding UCM user. | integer |
| Public Sector | Flag that indicates if the Customer has been flagged as a public sector customer. | boolean |
| Standalone Analog Ports (No UCM User) | Number of Analog phones at the site level in the system that are not assigned to a Subscriber. | integer |
| Standard Users with Spark | Number of Subscribers with multiple devices, other services (e.g VM and/or WebEx) and Spark (Webex Teams) service. | integer |
| Site Count | Number of Sites under the Customer. | integer |
- UCM: Unified Communications Manager
- UCCX: Unified Contact Center Express
- UCCE: Unified Contact Center Enterprise
- EM: Extension Mobility profile
- VM: Voicemail
- SNR: Single Number Reach
- Public Sector: boolean flag on Customer to indicate public sector customer. Can be set with an API call or on the GUI Customer form.
Example:
#Platform ID=507f1f77bcf86cd799439011
#hostname=atlantic
#Provider Name=Varidion
#Date Time=2020-05-13 08:09
#Software Version=19.3.3.4646
#Platform Version=19.3.3-1587566416
#Deployment Mode=Provider with HCMF
#Audit Version=3.0.2
Provider,Reseller,Customer,Customer PKID,One Phone & Spark (No VM & No WebEx),One Phone (No VM & No WebEx & No Spark),One Phone & VM (No WebEx),One Phone & WebEx,Multiple Phones,Users With More Than 10 Phones,UCM User (No Phone & No EM & No VM & No WebEx & No SNR & No Spark),SNR (No Phone & No EM & No VM & No WebEx & No Spark),VM (No Phone & No EM & No WebEx),WebEx (No Phone & No EM),Spark (No Phone & No EM & No SNR & No VM & No WebEx),EM & Spark (No Phone & No VM & No WebEx),EM (No Phone & No SNR & No VM & No WebEx & No Spark),EM & SNR (No Phone & No VM & No WebEx & No Spark),EM & VM (No Phone & No WebEx),EM & WebEx (No Phone),Standalone Phones (No UCM User),Standalone WebEx (No UCM User),Standalone Voicemail (No UCM User),Contact Center Enterprise,Contact Center Express,Standalone Spark (No UCM User),Public Sector,Standalone Analog Ports (No UCM User),Standard Users with Spark,Site Count
Provider_01,Reseller_01,Customer_01,5c9b920ba9d1cb66785f5683,5,3,3,4,4,1,6,4,4,2,6,4,4,6,7,6,7,2,3,2,2,14,Y,4,0,4
Provider_01,Reseller_01,Customer_02,5c9b9217a9d1cb66785f56b6,1,2,2,1,0,0,0,0,0,1,1,1,1,2,1,3,5,1,1,1,0,8,Y,2,0,8
