Move Users

You can move users between any hierarchy nodes at or below the hierarchy node where the users were originally created or synced in. A common practice is to move users synced in at a customer hierarchy node to various customer sites.

Note

The following restrictions exist when moving users that have been pushed to Cisco Unified Communications Manager:

• Cisco Unified Communications Manager users can be moved only down the hierarchy.
• An NDL containing the same Cisco Unified Communications Manager that the users were pushed to must be referenced at or below the target hierarchy node.

Important

The following restrictions apply when you move users between sites:

• You cannot move users between customers.
• You can move users only between sites that reference the same NDL.
• You can move users only between sites that have the same type of site dial plan.
• You can move users only between sites that have the same country.

You can choose the users to be moved in the following three ways:

• Move users by filters - To choose the users depending on one or more user attributes, for example City or Street
• Move users by usernames - To choose multiple users by their usernames
• Move user by username - To move an individual user

Note

• When moving a user for SLC dialplan the lines associated to the agent line and the shared line show warnings in the form of logs.
• The Users at Site level cannot be moved.

When you move users, choose a Move To Role from the drop-down for the users that is appropriate for the target hierarchy node.