Clone a Class of Service

Use this procedure to clone an existing Class of Service (CoS) to the same site hierarchy node with a new name.

Procedure

1. Log in as provider, reseller, customer, or site administrator.

   Note:

   When cloning a Class of Service (CoS), ensure that you select a valid site under the customer in the hierarchy node breadcrumb at the top of the view. If you attempt to clone a Class of Service at any other node in the hierarchy, you will receive an error indicating that you must be at a site.

2. Choose Dial Plan Management > Site > Class of Service.

3. Click on the Class of Service to be cloned.

4. Click Action > Clone.

5. Enter a unique name for the Class of Service in the Class of Service Name field. Make the name as descriptive as possible using up to 50 alphanumeric characters, including spaces, period(s), hyphens (-), and underscore characters (_).

6. (Optional) Add a description for the Class of Service in the Description field.

7. Click Save to save the new Class of Service.

   Note:

   You must save the cloned CoS to the same site hierarchy node as the original CoS. You cannot save the cloned Class of Service to a different site, or to a different hierarchy node.

   The new Class of Service appears in the table of Classes of Service and it can be edited or deleted as required.