Generate a User’s Primary Line

For top-down management, the system creates the user’s primary line, associates the line as the primary extension, sets the self-service ID, and sets the user’s profile. These activities occur when users are pushed to Cisco Unified Communications Manager.

For bottom-up management, the user’s primary line is created (if necessary) when the user is moved to a site, or updated once at a site.

You create the line when you perform these tasks.

  • Apply the line mask to a user attribute (typically the user’s phone number).
  • Use the Universal Line Template (ULT) to determine the route partition name and other line attributes. The ULT is specified in the Self-Provisioning User Profile, which is specified in the Site’s Default User Profile.

For this approach, the administrator configures these items at the site level.

Procedure

  1. Configure Universal Device Templates. See Add a Self-Provisioning Universal Device Template.
  2. Configure Universal Line Templates. See Add a Self-Provisioning Universal Line Template.
  3. Configure Self-Provisioning User Profiles. See Add a Self-Provisioning User Profile.
  4. Configure a Site Default User Profile. See Set a Default User Profile for a Site.
  5. Configure the Line Mask. See Add Self-Provisioning Line Mask.