Add Agent Line (Phone)

Procedure

1. Choose Subscriber Management > Agent Lines.

2. On the Agent Lines screen, click Add to add a new agent line .

3. Complete the following:

   Field	Description
   Device Type	Select device type: Phone
   Device Name	Select the name of the Cisco Unified Communications Manager Phone. This is a mandatory field.
   Line	Select the line to be marked as an agent line. This is a mandatory field.
   Application User	Select the application user to be associated with the Phone. This is a mandatory field.
   Agent Line Prefix	CC_Line. This is read-only.

4. Click Save to add the agent line.