Phones

For common details on managing a feature, see: Manage a Feature or Service and Feature Detail Dashboard.

The Phones landing page provides an overview of the items and tasks available at the Organization Selection level:

  • Counters that indicate the number of Phones and Unassigned Phones at the selected level.

  • Quick Actions that provide the following hyperlinks:

    • View Phones - Opens a list view showing all phones located at the selected level. Information for each phone is provided under the following headings; Device Name, Description, Product, Owner User ID, Phone Button Template, Softkey Template, Device Pool, and Location.

      Click on a phone to open the detail dashboard for that specific phone.

      See Feature Detail Dashboard for general information about detail dashboard.

    • Add Phone

      • Device Type - Available device types are determined by the Phone Template.

      • Phone Name - The phone name must include the correct prefix for the specified device type, for instance:

        • Android = BOT
        • Carrier Integrated Mobile = CIM
        • Cisco 69XX, 78XX and 88XX = SEP
        • CTI Remote Device = CTI
        • iPhone = TCT
        • Jabber = CSF or TAB.

      • Phone Template - Determines the available phone types and associated default settings when adding a phone. Additional custom settings are populated using Configuration template values. The Default option is always selected unless a different phone template is chosen from the drop-down list.

        Phone settings configured by the phone template and configuration templates can be viewed and edited on the detail dashboard for the phone.

      • Standalone Phone - Select to add a standalone phone only (not associated to a subscriber).

      • Username - If the Standalone Phone check box is clear, you must choose a subscriber (username) from the drop-down list.

      Optionally, complete the following fields on the Lines card:

      • Line Template - This template configures device attributes from values in the site default that apply to the organization selection.