Features and Services Interfaces

The Business Administration Portal (BAP) allows you to easily view and manage the features or services located at any level of your organization.

Features and services that may be available on your side menu according to your role and that can be managed, include:

Manage a Feature or Service

Note

The Business Administration Portal (BAP) interface menus and functionality is defined as an interface type in VOSS-4-UC, along with the required role based access.

A default interface type is provided. Menus, features and functionality described here may not be available if your administrator has created a Business Admin Portal Custom Interface for you.

Field Display Policies for features on Business Admin Portal Custom Interface are available to manage the available cards on the detail feature dashboard.

Common feature management tasks such as listing, adding, deleting and editing can be carried out by navigating to the required organization selection and selecting the feature menu.

You may be prompted to select a organization level from the pop up. Otherwise, click Organization Selection and choose the organization level. See: Organization Navigation.

Feature Detail Dashboard

This topic describes the common controls and functionality that you may find when you select an individual instance row in the list view. To see details on a specific feature or device, refer to the topics for it.

The dashboard interface shows components of a feature in a card layout, for example a card layout of Subscribers services, with:

  1. User Details
  2. Quick Actions
  3. Phones
  4. Jabber Devices
  5. Extension Mobility
  6. Voicemail
  7. Single Number Reach
  8. Webex Teams

bapv2-sub-feature-detail-dash

The available cards may vary according to the custom interface and Field Display Policy applied to your role. Component Device or Service management cards as well as a Quick Action card with tasks to carry out on the instance are available to offer a single overview of the feature or device.

  • When editing an existing instance:

    The navigation header row shows the organization level and instance name as endpoint.

  • When adding a new instance:

    The navigation header organization endpoint shows as /New Record until the instance is named and saved.

Some cards allow you to edit contents inside it, for example a subscriber’s User Details. Other cards may be a table or a control that opens a pop-up input form. Hover over the input box or control on the form to see its tooltip if available. Fields on a form that cannot be edited, are greyed out and when you move off a mandatory input field without completing it, a “required” notification shows in red.

Some detail forms also show a hyperlink to further properties so that you can for example easily inspect Line details when inspecting a line on a Phone.

new-bap-settings-detail-hyperlink

Note

When you add or update details on the Feature Detail Dashboard, or you are about to navigate away from it, a pop-up notice will remind you to save your changes before you navigate away from the feature detail dashboard.

Cards on the dashboard that allow you to add one or more devices or services may also show a “+”. Otherwise, where details allow for multiple properties, (for example Lines for a Phone), the card control can be presented as a table with controls so that rows can be copied, added or removed.

new-bap-detail-card-table-layout