What's New by Category
----------------------------------

25.4: VOSS-1622: License Management Updates
............................................

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   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: VOSS-1622: License Management Updates
     - VOSS Core Guide: Release 25.4
     - :ref:`about`
     - Documentation added for the License Management feature.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`intro-license-management`
     - Documentation added for the License Management feature.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`ms-subscribers`
     - Documentation added for the License Management feature.



25.4: VOSS-1593: Support Anomaly Detection in the Core Framework
.................................................................

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   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: VOSS-1593: Support Anomaly Detection in the Core Framework
     - VOSS Core Guide: Release 25.4
     - :ref:`anomaly-detection-user-guide`
     - Added details on configuration and use of VOSS anomaly detection feature



25.4: VOSS-1581: Automate Dashboard Enhancements 25.4 (EKB-27278: Improve Dashboard Drilldown Capabilities)
............................................................................................................

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   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: VOSS-1581: Automate Dashboard Enhancements 25.4 (EKB-27278: Improve Dashboard Drilldown Capabilities)
     - VOSS Core Guide: Release 25.4
     - :ref:`dashboard-reference`
     - Added details dashboard enhancements: custom widgets and filtering, drilldown and color mapping



25.4: VOSS-1581: Automate Dashboard Enhancements 25.4 (EKB-25720: Support for custom widget fields)
....................................................................................................

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   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: VOSS-1581: Automate Dashboard Enhancements 25.4 (EKB-25720: Support for custom widget fields)
     - VOSS Core Guide: Release 25.4
     - :ref:`automate-dashboards-chart-widgets`
     - Added details dashboard enhancements: custom widgets and filtering, drilldown and color mapping

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`manage-dashboards-and-widgets`
     - Added details dashboard enhancements: custom widgets and filtering, drilldown and color mapping

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`automate-dashboards-table`
     - Added details dashboard enhancements: custom widgets and filtering, drilldown and color mapping

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`automate-dashboards-text`
     - Added details dashboard enhancements: custom widgets and filtering, drilldown and color mapping



25.4: VOSS-1547: Themes: Enhancements
......................................

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   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: VOSS-1547: Themes: Enhancements
     - VOSS Core Guide: Release 25.4
     - :ref:`introduction-to-themes`
     - Added details on new theme options and functionality: defaults, dark mode and command line options

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`reference-admin-gui-theme-customization-colors`
     - Added details on new theme options and functionality: defaults, dark mode and command line options

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`create-theme-in-BAP`
     - Added details on new theme options and functionality: defaults, dark mode and command line options

   * - 
     - Platform Guide: Release 25.4
     - :ref:`theme-commands`
     - Added details on new theme options and functionality: defaults, dark mode and command line options

   * - 
     - Advanced Configuration Guide: Release 25.4
     - :ref:`reference-admin-gui-theme-customization-colors`
     - Added details on new theme options and functionality: defaults, dark mode and command line options

   * - 
     - Advanced Configuration Guide: Release 25.4
     - :ref:`create-theme-in-BAP`
     - Added details on new theme options and functionality: defaults, dark mode and command line options



25.4: VOSS-1530: Support for Alerting on Core Framework
........................................................

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   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: VOSS-1530: Support for Alerting on Core Framework
     - VOSS Core Guide: Release 25.4
     - :ref:`alerting-on-core-framework`
     - Added details for the Core alerting feature.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`email-setup`
     - Added details for the Core alerting feature.

   * - 
     - Advanced Configuration Guide: Release 25.4
     - :ref:`email-setup`
     - Added details for the Core alerting feature.

   * - 
     - Provider HCS Dial Plan Management Support Guide: Release 25.4
     - :ref:`email-setup`
     - Added details for the Core alerting feature.



25.4: VOSS-1490: Meeting Room Analytics and Reporting (EKB-26832: Support for setting precision on all relevant widget types)
..............................................................................................................................

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   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: VOSS-1490: Meeting Room Analytics and Reporting (EKB-26832: Support for setting precision on all relevant widget types)
     - VOSS Core Guide: Release 25.4
     - :ref:`automate-dashboards-chart-widgets`
     - Docs updated for Meeting Rooms Management.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`automate-dashboards-counters`
     - Docs updated for Meeting Rooms Management.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`dashboard-reference`
     - Docs updated for Meeting Rooms Management.



25.4: VOSS-1490: Meeting Room Analytics and Reporting (EKB-26693: Support for dynamic Text widgets)
....................................................................................................

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   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: VOSS-1490: Meeting Room Analytics and Reporting (EKB-26693: Support for dynamic Text widgets)
     - VOSS Core Guide: Release 25.4
     - :ref:`manage-dashboards-and-widgets`
     - Docs updated for Meeting Rooms Management.  Doc updated with details for dynamic text widgets.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`automate-dashboards`
     - Docs updated for Meeting Rooms Management.  Doc updated with details for dynamic text widgets.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`dashboard-reference`
     - Docs updated for Meeting Rooms Management.  Doc updated with details for dynamic text widgets.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`automate-dashboards-text`
     - Docs updated for Meeting Rooms Management.  Doc updated with details for dynamic text widgets.



25.4: VOSS-1490: Meeting Room Analytics and Reporting
......................................................

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   :header-rows: 1

   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: VOSS-1490: Meeting Room Analytics and Reporting
     - VOSS Core Guide: Release 25.4
     - :ref:`automate-dashboards`
     - Docs updated for Meeting Rooms Management.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`dashboard-reference`
     - Docs updated for Meeting Rooms Management.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`overbuild-msft`
     - Docs updated for Meeting Rooms Management.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`intro-meeting-rooms-management`
     - Docs updated for Meeting Rooms Management.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`manage-meeting-rooms`
     - Docs updated for Meeting Rooms Management.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`overbuild-introduction`
     - Docs updated for Meeting Rooms Management.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`run-overbuild`
     - Docs updated for Meeting Rooms Management.

   * - 
     - Platform Guide: Release 25.4
     - :ref:`insights-analytics`
     - Docs updated for Meeting Rooms Management.

   * - 
     - Provider HCS Dial Plan Management Support Guide: Release 25.4
     - :ref:`run-overbuild`
     - Docs updated for Meeting Rooms Management.



25.4: VOSS-1470: Remove the need for Standalone Microsoft PowerShell Proxy
...........................................................................

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   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: VOSS-1470: Remove the need for Standalone Microsoft PowerShell Proxy
     - Installation Guide: Release 25.4
     - :ref:`automate-system-hardware-specification`
     - Added details on new integrated MS PowerShell service and its usage

   * - 
     - Upgrade Guide with ISO and Template: Release 25.4
     - :ref:`automate-system-hardware-specification`
     - Added details on new integrated MS PowerShell service and its usage

   * - 
     - Upgrade Guide with ISO and Template: Release 25.4
     - :ref:`upgrade-ISO-before-upgrade`
     - Added details on new integrated MS PowerShell service and its usage

   * - 
     - Architecture and Hardware Specification Guide: Release 25.4
     - :ref:`automate-system-hardware-specification`
     - Added details on new integrated MS PowerShell service and its usage

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`microsoft-overview`
     - Added details on new integrated MS PowerShell service and its usage

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`ms-tenant-setup`
     - Added details on new integrated MS PowerShell service and its usage

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`pshell-proxy-setup-script`
     - Added details on new integrated MS PowerShell service and its usage

   * - 
     - Platform Guide: Release 25.4
     - :ref:`powershell`
     - Added details on new integrated MS PowerShell service and its usage

   * - 
     - Best Practices Guide: Release 25.4
     - :ref:`ms-tenant-setup`
     - Added details on new integrated MS PowerShell service and its usage



25.4: EKB-28390: Cannot remove a solution from the MS Tenant
.............................................................

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   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-28390: Cannot remove a solution from the MS Tenant
     - VOSS Core Guide: Release 25.4
     - :ref:`global-settings`
     - Updated Microsoft tenant documentation to reflect support for removing solutions.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`ms-tenant-setup`
     - Updated Microsoft tenant documentation to reflect support for removing solutions.

   * - 
     - Best Practices Guide: Release 25.4
     - :ref:`ms-tenant-setup`
     - Updated Microsoft tenant documentation to reflect support for removing solutions.

   * - 
     - Advanced Configuration Guide: Release 25.4
     - :ref:`global-settings`
     - Updated Microsoft tenant documentation to reflect support for removing solutions.

   * - 
     - Provider HCS Dial Plan Management Support Guide: Release 25.4
     - :ref:`global-settings`
     - Updated Microsoft tenant documentation to reflect support for removing solutions.



25.4: EKB-28285: Allow full export of dashboard when counter and link menus exist on a dashboard with Automate Analyzed data
.............................................................................................................................

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   :header-rows: 1

   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-28285: Allow full export of dashboard when counter and link menus exist on a dashboard with Automate Analyzed data
     - VOSS Core Guide: Release 25.4
     - :ref:`manage-dashboards-and-widgets`
     - Widget data export behavior docs updated.



25.4: EKB-28213: Allow DashboardColorMapping and DashboardValueMapping to be cloned down with the same name
............................................................................................................

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   :header-rows: 1

   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-28213: Allow DashboardColorMapping and DashboardValueMapping to be cloned down with the same name
     - VOSS Core Guide: Release 25.4
     - :ref:`manage-dashboards-and-widgets`
     - Docs updated to explain how mapping instance names persist across hierarchies.



25.4: EKB-28167: Update field title and help text for Phone field on view/UserPhoneMovePhones_VIEW
...................................................................................................

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   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-28167: Update field title and help text for Phone field on view/UserPhoneMovePhones_VIEW
     - VOSS Core Guide: Release 25.4
     - :ref:`move-phones`
     - Updated the docs for the new field name on Move Cisco Phones.



25.4: EKB-28122: Sending large dashboard export report over email fails with "Read timed out. (read timeout=30)"
.................................................................................................................

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   :header-rows: 1

   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-28122: Sending large dashboard export report over email fails with "Read timed out. (read timeout=30)"
     - VOSS Core Guide: Release 25.4
     - :ref:`manage-dashboards-and-widgets`
     - Docs updated for how VOSS handles the export of large dashboard data reports.



25.4: EKB-28120: Move Cisco Phone: Default CSS is not set to boolean True when "Move Lines to new site" is unchecked (set to False)
....................................................................................................................................

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   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-28120: Move Cisco Phone: Default CSS is not set to boolean True when "Move Lines to new site" is unchecked (set to False)
     - VOSS Core Guide: Release 25.4
     - :ref:`move-phones`
     - Updated the Move Cisco Phone documentation to explain the “Move lines to new site” option, including how phones are moved when this option is unchecked.



25.4: EKB-28118: Allow Webex location PSTN enable and disable
..............................................................

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   :header-rows: 1

   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-28118: Allow Webex location PSTN enable and disable
     - VOSS Core Guide: Release 25.4
     - :ref:`webex-locations`
     - Added documentation for enabling and disabling PSTN on Webex locations, including the Enable Webex Calling setting.



25.4: EKB-28115: Webex API change 27 April 2026: Id fields in Device should support null values
................................................................................................

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   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-28115: Webex API change 27 April 2026: Id fields in Device should support null values
     - VOSS Core Guide: Release 25.4
     - :ref:`webex-app-devices`
     - Clarified Webex device identifier handling during sync to reflect nullable ID fields returned by the Webex API.



25.4: EKB-28101: Cisco CUCM: Uploading large MOH file fails after 60 seconds due timeout waiting for CUCM
..........................................................................................................

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   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-28101: Cisco CUCM: Uploading large MOH file fails after 60 seconds due timeout waiting for CUCM
     - VOSS Core Guide: Release 25.4
     - :ref:`moh-file-management`
     - Updated MOH docs to clarify large file upload behavior and timeout expectations.



25.4: EKB-28085: Cisco auto attendant: hide hyperlink for schedule
...................................................................

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   :header-rows: 1

   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-28085: Cisco auto attendant: hide hyperlink for schedule
     - VOSS Core Guide: Release 25.4
     - :ref:`concepts-call-handler-service`
     - Updated the call handler basics tab for Cisco Auto Attendants (the schedule field no longer has a link)



25.4: EKB-28014: Add 88XX and 98XX phones to HcsDeviceTypeDAT instances
........................................................................

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   :widths: 30 20 20 30
   :header-rows: 1

   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-28014: Add 88XX and 98XX phones to HcsDeviceTypeDAT instances
     - VOSS Core Guide: Release 25.4
     - :ref:`add-device-type`
     - Updated Device Types topic.



25.4: EKB-28002: Add linked site to "Automate - Self Service Role"
...................................................................

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   :header-rows: 1

   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-28002: Add linked site to "Automate - Self Service Role"
     - VOSS Core Guide: Release 25.4
     - :ref:`default-and-custom-menus`
     - Added "Linked Site" to the "Automate - Self Service" role hierarchies and noted 25.4 support with upgrade guidance.



25.4: EKB-27966: Add MRA support for Cisco 9811
................................................

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   :header-rows: 1

   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-27966: Add MRA support for Cisco 9811
     - VOSS Core Guide: Release 25.4
     - :ref:`adding-phone-types`
     - This documentation update clarifies that device feature availability (such as MRA) is determined by CUCM device model capabilities rather than phone type definitions, and that VOSS may apply internal adjustments when required to expose supported features



25.4: EKB-27937: Rework Webex "Replace Device" to work with new dynamic settings and multi line
................................................................................................

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   :header-rows: 1

   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-27937: Rework Webex "Replace Device" to work with new dynamic settings and multi line
     - VOSS Core Guide: Release 25.4
     - :ref:`webex-app-replace-device`
     - The Replace device documentation was updated to clarify that the existing Webex device is removed before the replacement is added to prevent device-limit errors.



25.4: EKB-27817: Add provider and reseller to rule model hierarchy type for view/MultiVendorServiceUserMove_VIEW
.................................................................................................................

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   :header-rows: 1

   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-27817: Add provider and reseller to rule model hierarchy type for view/MultiVendorServiceUserMove_VIEW
     - VOSS Core Guide: Release 25.4
     - :ref:`multi-vendor-move`
     - Updated the Move User & Services documentation to clarify Provider and Reseller hierarchy support for the MultiVendorServiceUserMove view.



25.4: EKB-27746: Include Machine Action in Defender overbuild
..............................................................

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   :header-rows: 1

   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-27746: Include Machine Action in Defender overbuild
     - VOSS Core Guide: Release 25.4
     - :ref:`overbuild-msft`
     - Updated the overbuild documentation to clarify that Microsoft Defender machine actions automatically follow their associated machines during Endpoint overbuild.



25.4: EKB-27711: Rework Webex devices to support dynamic configuration
.......................................................................

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   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-27711: Rework Webex devices to support dynamic configuration
     - VOSS Core Guide: Release 25.4
     - :ref:`concepts-config-templates`
     - Clarified Webex documentation to reflect dynamic configuration behavior and set correct expectations across device provisioning, profiles, replacement, and baseline reset.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`field-display-policies`
     - Clarified Webex documentation to reflect dynamic configuration behavior and set correct expectations across device provisioning, profiles, replacement, and baseline reset.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`webex-app-device-configuration-profiles`
     - Clarified Webex documentation to reflect dynamic configuration behavior and set correct expectations across device provisioning, profiles, replacement, and baseline reset.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`webex-app-devices`
     - Clarified Webex documentation to reflect dynamic configuration behavior and set correct expectations across device provisioning, profiles, replacement, and baseline reset.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`webex-app-qa-device`
     - Clarified Webex documentation to reflect dynamic configuration behavior and set correct expectations across device provisioning, profiles, replacement, and baseline reset.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`webex-app-replace-device`
     - Clarified Webex documentation to reflect dynamic configuration behavior and set correct expectations across device provisioning, profiles, replacement, and baseline reset.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`webex-app-reset-devices-to-baseline`
     - Clarified Webex documentation to reflect dynamic configuration behavior and set correct expectations across device provisioning, profiles, replacement, and baseline reset.

   * - 
     - Advanced Configuration Guide: Release 25.4
     - :ref:`concepts-config-templates`
     - Clarified Webex documentation to reflect dynamic configuration behavior and set correct expectations across device provisioning, profiles, replacement, and baseline reset.

   * - 
     - Advanced Configuration Guide: Release 25.4
     - :ref:`field-display-policies`
     - Clarified Webex documentation to reflect dynamic configuration behavior and set correct expectations across device provisioning, profiles, replacement, and baseline reset.



25.4: EKB-27555: SDD: cannot add custom values to additionalDevicePool fields
..............................................................................

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   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-27555: SDD: cannot add custom values to additionalDevicePool fields
     - VOSS Core Guide: Release 25.4
     - :ref:`site-defaults`
     - Updated site defaults, device pool name field in Overbuild Defaults now accepts custom text/macro values.

   * - 
     - Provider HCS Dial Plan Management Support Guide: Release 25.4
     - :ref:`site-defaults`
     - Updated site defaults, device pool name field in Overbuild Defaults now accepts custom text/macro values.



25.4: EKB-27489: Add email address to QuickAddSubscriber Message section when an email is sent
...............................................................................................

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   :header-rows: 1

   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-27489: Add email address to QuickAddSubscriber Message section when an email is sent
     - VOSS Core Guide: Release 25.4
     - :ref:`cisco-quick-user`
     - Documentation updated to note that the user’s email address is now included in the final transaction message when a welcome email is sent during Quick Add User.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`qas-for-ms-users`
     - Documentation updated to note that the user’s email address is now included in the final transaction message when a welcome email is sent during Quick Add User.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`webexteams-subscriber-qas`
     - Documentation updated to note that the user’s email address is now included in the final transaction message when a welcome email is sent during Quick Add User.

   * - 
     - Contact Center Management Guide: Release 25.4
     - :ref:`webexteams-subscriber-qas`
     - Documentation updated to note that the user’s email address is now included in the final transaction message when a welcome email is sent during Quick Add User.



25.4: EKB-27467: Cisco CUCM: CNF data sync schedule does not execute after setting timed execution values
..........................................................................................................

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   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-27467: Cisco CUCM: CNF data sync schedule does not execute after setting timed execution values
     - VOSS Core Guide: Release 25.4
     - :ref:`cisco-ucm-cnf-syncs`
     - This update clarifies the default behavior for multi execution scheduling and notes that schedules no longer require checkbox toggling to run.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`scheduling`
     - This update clarifies the default behavior for multi execution scheduling and notes that schedules no longer require checkbox toggling to run.

   * - 
     - Best Practices Guide: Release 25.4
     - :ref:`cisco-ucm-cnf-syncs`
     - This update clarifies the default behavior for multi execution scheduling and notes that schedules no longer require checkbox toggling to run.

   * - 
     - Best Practices Guide: Release 25.4
     - :ref:`scheduling`
     - This update clarifies the default behavior for multi execution scheduling and notes that schedules no longer require checkbox toggling to run.



25.4: EKB-27416: MS QAS fails when enabling "Use next available line" option if INI has vendor as "Cisco, Microsoft"
.....................................................................................................................

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   :header-rows: 1

   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-27416: MS QAS fails when enabling "Use next available line" option if INI has vendor as "Cisco, Microsoft"
     - VOSS Core Guide: Release 25.4
     - :ref:`manage-number-filters`
     - Clarified Microsoft Quick User behavior for Use next available line, documenting that automatic assignment requires Microsoft‑only vendor numbers and excludes multi‑vendor inventory, regardless of filtering.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`qas-for-ms-users`
     - Clarified Microsoft Quick User behavior for Use next available line, documenting that automatic assignment requires Microsoft‑only vendor numbers and excludes multi‑vendor inventory, regardless of filtering.



25.4: EKB-27296: Webex - Make user fields read only on DirSynced Hub in QAS and relation/SparkUser
...................................................................................................

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   :header-rows: 1

   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-27296: Webex - Make user fields read only on DirSynced Hub in QAS and relation/SparkUser
     - VOSS Core Guide: Release 25.4
     - :ref:`webexteams-subscriber-qas`
     - Doc updated for read-only fields on add/update Webex user when Webex Control Hub is dir-synced.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`add-webex-app-user`
     - Doc updated for read-only fields on add/update Webex user when Webex Control Hub is dir-synced.

   * - 
     - Contact Center Management Guide: Release 25.4
     - :ref:`webexteams-subscriber-qas`
     - Doc updated for read-only fields on add/update Webex user when Webex Control Hub is dir-synced.

   * - 
     - Contact Center Management Guide: Release 25.4
     - :ref:`add-webex-app-user`
     - Doc updated for read-only fields on add/update Webex user when Webex Control Hub is dir-synced.



25.4: EKB-27248: System user provisioning (all vendors): stamp all vendor username fields applicable for onboard/offboard features
...................................................................................................................................

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   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-27248: System user provisioning (all vendors): stamp all vendor username fields applicable for onboard/offboard features
     - VOSS Core Guide: Release 25.4
     - :ref:`cisco-quick-user`
     - User‑management topics were updated to clarify that vendor-specific usernames are automatically maintained by the system during onboarding, updates, moves, and offboarding.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`cisco-users`
     - User‑management topics were updated to clarify that vendor-specific usernames are automatically maintained by the system during onboarding, updates, moves, and offboarding.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`user-call-settings-ms-subscriber`
     - User‑management topics were updated to clarify that vendor-specific usernames are automatically maintained by the system during onboarding, updates, moves, and offboarding.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`manage-users`
     - User‑management topics were updated to clarify that vendor-specific usernames are automatically maintained by the system during onboarding, updates, moves, and offboarding.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`offboarding-ms`
     - User‑management topics were updated to clarify that vendor-specific usernames are automatically maintained by the system during onboarding, updates, moves, and offboarding.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`offboard-user-webex-ms`
     - User‑management topics were updated to clarify that vendor-specific usernames are automatically maintained by the system during onboarding, updates, moves, and offboarding.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`onboard-offboard-to-move-ms-user-between-sites`
     - User‑management topics were updated to clarify that vendor-specific usernames are automatically maintained by the system during onboarding, updates, moves, and offboarding.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`onboard-user-cisco`
     - User‑management topics were updated to clarify that vendor-specific usernames are automatically maintained by the system during onboarding, updates, moves, and offboarding.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`onboard-user-ms`
     - User‑management topics were updated to clarify that vendor-specific usernames are automatically maintained by the system during onboarding, updates, moves, and offboarding.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`system-user-audit`
     - User‑management topics were updated to clarify that vendor-specific usernames are automatically maintained by the system during onboarding, updates, moves, and offboarding.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`system-user-details`
     - User‑management topics were updated to clarify that vendor-specific usernames are automatically maintained by the system during onboarding, updates, moves, and offboarding.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`user-management-overview`
     - User‑management topics were updated to clarify that vendor-specific usernames are automatically maintained by the system during onboarding, updates, moves, and offboarding.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`user-settings`
     - User‑management topics were updated to clarify that vendor-specific usernames are automatically maintained by the system during onboarding, updates, moves, and offboarding.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`webexteams-subscriber-qas`
     - User‑management topics were updated to clarify that vendor-specific usernames are automatically maintained by the system during onboarding, updates, moves, and offboarding.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`webex-app-user-management`
     - User‑management topics were updated to clarify that vendor-specific usernames are automatically maintained by the system during onboarding, updates, moves, and offboarding.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`add-webex-app-user`
     - User‑management topics were updated to clarify that vendor-specific usernames are automatically maintained by the system during onboarding, updates, moves, and offboarding.

   * - 
     - Contact Center Management Guide: Release 25.4
     - :ref:`manage-users`
     - User‑management topics were updated to clarify that vendor-specific usernames are automatically maintained by the system during onboarding, updates, moves, and offboarding.

   * - 
     - Contact Center Management Guide: Release 25.4
     - :ref:`webexteams-subscriber-qas`
     - User‑management topics were updated to clarify that vendor-specific usernames are automatically maintained by the system during onboarding, updates, moves, and offboarding.

   * - 
     - Contact Center Management Guide: Release 25.4
     - :ref:`webex-app-user-management`
     - User‑management topics were updated to clarify that vendor-specific usernames are automatically maintained by the system during onboarding, updates, moves, and offboarding.

   * - 
     - Contact Center Management Guide: Release 25.4
     - :ref:`add-webex-app-user`
     - User‑management topics were updated to clarify that vendor-specific usernames are automatically maintained by the system during onboarding, updates, moves, and offboarding.

   * - 
     - Licensing and Subscriber Data Export Guide: Release 25.4
     - :ref:`system-user-audit`
     - User‑management topics were updated to clarify that vendor-specific usernames are automatically maintained by the system during onboarding, updates, moves, and offboarding.



25.4: EKB-27247: System user audit: extend system user existence search with configured MultivendorUserMappingMacros
.....................................................................................................................

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     - Document
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   * - 25.4: EKB-27247: System user audit: extend system user existence search with configured MultivendorUserMappingMacros
     - VOSS Core Guide: Release 25.4
     - :ref:`system-user-audit`
     - Updated the System User Audit documentation to explain how Automate more reliably identifies users when usernames differ across systems.

   * - 
     - Licensing and Subscriber Data Export Guide: Release 25.4
     - :ref:`system-user-audit`
     - Updated the System User Audit documentation to explain how Automate more reliably identifies users when usernames differ across systems.



25.4: EKB-27139: Skip update of Webex user during LDAP user update if Control Hub is DirSynced
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   * - 25.4: EKB-27139: Skip update of Webex user during LDAP user update if Control Hub is DirSynced
     - VOSS Core Guide: Release 25.4
     - :ref:`set-up-ldap-for-user-synchronization`
     - Docs updated to clarify when LDAP-triggered updates skip Webex user updates in directory-synced Control Hub environments.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`subscriber-and-user-synchronization`
     - Docs updated to clarify when LDAP-triggered updates skip Webex user updates in directory-synced Control Hub environments.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`webex-app-user-management`
     - Docs updated to clarify when LDAP-triggered updates skip Webex user updates in directory-synced Control Hub environments.

   * - 
     - Contact Center Management Guide: Release 25.4
     - :ref:`webex-app-user-management`
     - Docs updated to clarify when LDAP-triggered updates skip Webex user updates in directory-synced Control Hub environments.



25.4: EKB-26981: Add robots.txt file to prevent search engine crawling
.......................................................................

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     - Doc link
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   * - 25.4: EKB-26981: Add robots.txt file to prevent search engine crawling
     - Installation Guide: Release 25.4
     - :ref:`architecture-offerings`
     - Updated Web server components for ``robots.txt``, which disallows crawling of the entire site.

   * - 
     - Architecture and Hardware Specification Guide: Release 25.4
     - :ref:`architecture-offerings`
     - Updated Web server components for ``robots.txt``, which disallows crawling of the entire site.

   * - 
     - Best Practices Guide: Release 25.4
     - :ref:`architecture-offerings`
     - Updated Web server components for ``robots.txt``, which disallows crawling of the entire site.



25.4: EKB-26807: Support for widget filtering by date
......................................................

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     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-26807: Support for widget filtering by date
     - VOSS Core Guide: Release 25.4
     - :ref:`manage-dashboards-and-widgets`
     - Widget date range details updated.



25.4: EKB-26717: Default FDP for msteamsonline/CsOnlineUser missing Voicemail settings
.......................................................................................

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     - Document
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     - Doc change

   * - 25.4: EKB-26717: Default FDP for msteamsonline/CsOnlineUser missing Voicemail settings
     - VOSS Core Guide: Release 25.4
     - :ref:`user-call-settings-ms-subscriber`
     - Moved MS voicemail settings topic to Detailed Teams Users topic. These settings are now exposed in the default FDP.



25.4: EKB-26618: Dropdown resource link icon improvements
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     - Doc link
     - Doc change

   * - 25.4: EKB-26618: Dropdown resource link icon improvements
     - VOSS Core Guide: Release 25.4
     - :ref:`introduction-to-the-admin-gui`
     - Updated the docs for improvements to resource link behavior in the GUI, including GUI rule overrides, access-based hiding of links, and mapping of macros and data/device models to relations.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`quick-add-subscriber-groups`
     - Updated the docs for improvements to resource link behavior in the GUI, including GUI rule overrides, access-based hiding of links, and mapping of macros and data/device models to relations.



25.4: EKB-26529: QuickSubscriber - Allow CUCMUser move from customer level when DataUser is already at the target site
.......................................................................................................................

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   * - 25.4: EKB-26529: QuickSubscriber - Allow CUCMUser move from customer level when DataUser is already at the target site
     - VOSS Core Guide: Release 25.4
     - :ref:`multi-vendor-move`
     - Updated the Move user and Move user & services topics to clarify that CUCM users are automatically aligned and moved to the target site when the data user already exists there.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`move-subscriber`
     - Updated the Move user and Move user & services topics to clarify that CUCM users are automatically aligned and moved to the target site when the data user already exists there.



25.4: EKB-26494: Full dial out policy support
..............................................

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     - Doc link
     - Doc change

   * - 25.4: EKB-26494: Full dial out policy support
     - VOSS Core Guide: Release 25.4
     - :ref:`user-call-settings-ms-subscriber`
     - The update documents how admins can clone and modify Microsoft Online dial‑out policies at different hierarchy levels and how these enabled policies flow into the user’s outbound calling settings.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`ms-online-user-dial-out-policy-mapping`
     - The update documents how admins can clone and modify Microsoft Online dial‑out policies at different hierarchy levels and how these enabled policies flow into the user’s outbound calling settings.



25.4: EKB-26113: Webex API change 31 March 2026: Deprecation of firstName, lastName and displayName in Caller ID and Dialing Name
..................................................................................................................................

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     - Doc change

   * - 25.4: EKB-26113: Webex API change 31 March 2026: Deprecation of firstName, lastName and displayName in Caller ID and Dialing Name
     - VOSS Core Guide: Release 25.4
     - :ref:`add-webex-app-user`
     - Added details for how caller ID works for Webex users in VOSS after Webex's deprecation of some fields.

   * - 
     - Contact Center Management Guide: Release 25.4
     - :ref:`add-webex-app-user`
     - Added details for how caller ID works for Webex users in VOSS after Webex's deprecation of some fields.



25.4: EKB-26112: Webex API change 31 March 2026: Deprecation of firstName, lastName and displayName in Caller ID and Dialing Name
..................................................................................................................................

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     - Doc change

   * - 25.4: EKB-26112: Webex API change 31 March 2026: Deprecation of firstName, lastName and displayName in Caller ID and Dialing Name
     - VOSS Core Guide: Release 25.4
     - :ref:`workspace-call-settings`
     - Workspace call settings documentation updated.



25.4: EKB-26111: Webex API change 31 March 2026: Deprecation of firstName, lastName and displayName in Caller ID and Dialing Name
..................................................................................................................................

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     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-26111: Webex API change 31 March 2026: Deprecation of firstName, lastName and displayName in Caller ID and Dialing Name
     - VOSS Core Guide: Release 25.4
     - :ref:`webex-app-auto-attendants`
     - Updated the Webex Auto Attendants and Hunt Groups docs to clarify how caller ID names are selected, in line with recent Webex API changes.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`webex-app-hunt-groups`
     - Updated the Webex Auto Attendants and Hunt Groups docs to clarify how caller ID names are selected, in line with recent Webex API changes.



25.4: EKB-25559: Cannot add multiple lines on Webex VG devices (relation/WebexDevice)
......................................................................................

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   * - 25.4: EKB-25559: Cannot add multiple lines on Webex VG devices (relation/WebexDevice)
     - VOSS Core Guide: Release 25.4
     - :ref:`webex-app-devices`
     - Clarified that multi-line support for Webex VG devices is available based on device capabilities, explained when the Lines tab is shown, and noted Webex platform limits that may affect adding additional lines.



25.4: EKB-25307: Allow Webex Quick Add Device to add multiple lines
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     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-25307: Allow Webex Quick Add Device to add multiple lines
     - VOSS Core Guide: Release 25.4
     - :ref:`concepts-config-templates`
     - Updated Webex documentation to explain multi-line support in Quick Add Webex Device and how lines are assigned and preserved across related workflows.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`webex-app-devices`
     - Updated Webex documentation to explain multi-line support in Quick Add Webex Device and how lines are assigned and preserved across related workflows.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`webex-app-qa-device`
     - Updated Webex documentation to explain multi-line support in Quick Add Webex Device and how lines are assigned and preserved across related workflows.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`webex-app-replace-device`
     - Updated Webex documentation to explain multi-line support in Quick Add Webex Device and how lines are assigned and preserved across related workflows.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`webex-app-workspaces`
     - Updated Webex documentation to explain multi-line support in Quick Add Webex Device and how lines are assigned and preserved across related workflows.

   * - 
     - Advanced Configuration Guide: Release 25.4
     - :ref:`concepts-config-templates`
     - Updated Webex documentation to explain multi-line support in Quick Add Webex Device and how lines are assigned and preserved across related workflows.



25.4: EKB-25296: Allow secondary numbers to be added to Webex users
....................................................................

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   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-25296: Allow secondary numbers to be added to Webex users
     - VOSS Core Guide: Release 25.4
     - :ref:`webexteams-subscriber-qas`
     - Updated Webex Quick User documentation to clarify primary number mapping and secondary line provisioning.

   * - 
     - VOSS Core Guide: Release 25.4
     - :ref:`add-webex-app-user`
     - Updated Webex Quick User documentation to clarify primary number mapping and secondary line provisioning.

   * - 
     - Contact Center Management Guide: Release 25.4
     - :ref:`webexteams-subscriber-qas`
     - Updated Webex Quick User documentation to clarify primary number mapping and secondary line provisioning.

   * - 
     - Contact Center Management Guide: Release 25.4
     - :ref:`add-webex-app-user`
     - Updated Webex Quick User documentation to clarify primary number mapping and secondary line provisioning.



25.4: EKB-24350: Support purge operation in bulk loaders
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     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-24350: Support purge operation in bulk loaders
     - VOSS Core Guide: Release 25.4
     - :ref:`bulk-load-sheet-layout`
     - Docs updated for Purge operation.



25.4: EKB-23791: Remove disk latency logging and alert
.......................................................

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     - Document
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     - Doc change

   * - 25.4: EKB-23791: Remove disk latency logging and alert
     - Platform Guide: Release 25.4
     - :ref:`notification-messages`
     - Removed obsolete “High disk latency” event and SNMP message entries.



25.4: EKB-20034: Delete hybrid Cisco MS user from relation/User leaves user at site level
..........................................................................................

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   * - 25.4: EKB-20034: Delete hybrid Cisco MS user from relation/User leaves user at site level
     - VOSS Core Guide: Release 25.4
     - :ref:`hybrid-cisco-microsoft-conversion`
     - Details added for move of MS elements to customer when deleting MVS hybrid user with MS elements.



25.4: EKB-17551: Multivendor Move does not roll back Microsoft User device models on failure
.............................................................................................

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     - Document
     - Doc link
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   * - 25.4: EKB-17551: Multivendor Move does not roll back Microsoft User device models on failure
     - VOSS Core Guide: Release 25.4
     - :ref:`multi-vendor-move`
     - Added rollback limitations for hybrid/multi vendor moves.



25.4: EKB-17014: Disable SSL/TLS weak cipher suites
....................................................

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   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-17014: Disable SSL/TLS weak cipher suites
     - Platform Guide: Release 25.4
     - :ref:`supported-ssl-ciphers`
     - Added additional cipher types.



25.4: EKB-13086: Apply uniqueness constraint on Model Instance Filter names per hierarchy
..........................................................................................

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   * - Category
     - Document
     - Doc link
     - Doc change

   * - 25.4: EKB-13086: Apply uniqueness constraint on Model Instance Filter names per hierarchy
     - Upgrade Guide with ISO and Template: Release 25.4
     - :ref:`upgrade-ISO-before-upgrade`
     - Added a note for an action required prior to upgrading.





