.. _workspace-call-settings:

Workspace call settings
--------------------------------

.. _25.4|EKB-26112:

.. tip:: 

   :ref:`use-action-search-to-navigate-automate`


Overview
............

Synced Webex workspaces (places) are maintained in VOSS in the ``relation/WebexWorkspaceCallSettings`` model,
and display on the **Workspace Call Settings** list, with corresponding Webex location (including the 
floor the meeting room is on), if available.

.. note::

   Workspace call settings can be updated in VOSS but can't be added or removed.

.. image:: /src/images/workspace-call-settings.png 



Update Workspace call settings
...................................

You can view the following Workspace call settings on the **Workspace Call Settings** page. Some fields 
are synced from Webex and read-only in VOSS. The following settings are editable in VOSS: 

* **CallerID**

  * **Caller ID type**: The type of caller ID that will be used
  * **Toll Free Location Number**: Defines whether the number is toll free 
  * **Dial By Name**: Free text field for the workspace dialing name
  * **Direct Line Caller ID Name**: Settings for the direct line caller ID name to be shown for the auto attendant. 
  
    * **Custom Name**: The field is enabled (displays) only when relevant for the *Selection* option you choose. 
      Hidden when *Selection* is "DISPLAY_NAME". 
    * **Selection**: This drop-down allows you to choose from the options Webex provides to define 
      the name to show for the auto-attendant. "DISPLAY_NAME" is always at least one of the options. 
  
  * **Block Call Forwarding**: Defines whether to block call forwarding for this auto attendant.
  * **External Caller ID Name Policy**: 

* **Call Forwarding**

  * **Business Continuity**

    * **Enabled**: Defines whether business continuity call forwarding is enabled. 
    * **Destination**: Destination for business continuity call forwarding. 
    * **Destination Voicemail Enabled**: Whether destination voicemail is enabled for business continuity call forwarding.
  
  * **Call Forwarding**: Call forwarding settings for the workspace (options can be configured for busy, 
    no answer, and always) 

* **Call Waiting**: Defines whether call waiting state is enabled. 
* **Call Monitoring**: Defines whether call park notification is enabled, and allows you to define call 
  park extensions (one or more) and types of member extension (one or more).

* **Workspace Numbers**: Add external PSTN phone numbers (one or more) in E164 format, plus (optionally) 
  an extension.

* **Outgoing Permissions**: Defines whether to enable custom calling permissions, and when custom is enabled, 
  to add and configure one or more calling permissions for different call types.

* **Call Intercept**: Defines whether call intercept is enabled, and if enabled, to set up intercept behavior for 
  incoming and outgoing call types, including greetings. 

* **Auto Transfer Numbers**: Allows you to specify numbers to automatically transfer to when 
  calling a specific call type.