.. _webex-app-reset-devices-to-baseline:

Reset devices to baseline
--------------------------

.. _25.4|EKB-27711:


.. tip:: 

   :ref:`use-action-search-to-navigate-automate`



Overview 
.........

Webex meeting room device users may regularly change device settings throughout the day, for example, 
to change the volume, or camera settings. 

Since custom settings could impact future meetings, it may be 
considered good practice to regularly reset and clear device settings to their baseline configuration 
(standard settings).

.. note::

   For some Webex devices, baseline reset behavior depends on the device configuration model.
   Devices that use dynamic configuration may have certain settings managed automatically
   by the system. As a result, not all individual configuration fields may be explicitly
   reset or displayed after a baseline reset.

In the Admin Portal you can set up a regular schedule for resetting Webex-registered meeting 
room devices, which will typically execute daily (before the start of the working day), or reset one or 
more devices manually, as required. 

Reset schedules are configured via the **RoomOS Reset Schedule** page.

Alternatively, you can manually reset active devices, via the **Reset Devices to Baseline** page.

You can view all registered (active) devices via the **Devices** page for Webex App. You can 
add devices when adding a new workspace or when updating an existing workspace. 


Manually reset a RoomOS device
................................

1. In the Admin Portal, go to **Reset Devices to Baseline**. 
2. Choose the device scope (refresh action). The table describes the available options: 

   ============================ ==========================================================
   Refresh Single Device        Choose one active device from the list that displays when you   
                                select this option. 

   Refresh Multiple Devices     Choose from the list of active devices that display when 
                                you select this option. 
   
   Refresh All Devices          Resets all active devices.
   ============================ ==========================================================

   .. image:: /src/images/rest-roomOs-device-to-baseline.png 

3. Choose a device configuration profile for resetting the device. 
4. Fill out your username and password. 
5. Click **Save**. 

   The device configuration profile resets the selected active devices (one, more, or all, depending on the 
   option you selected for device scope).



Schedule RoomOS device reset
.................................

This procedure requires:

* Customization: the cloning to a required hierarchy and modifying of the **Reset Device Schedule Configuration Template**
* The setup of the **Webex Schedule**. 


Reset device schedule configuration template
''''''''''''''''''''''''''''''''''''''''''''
The **Reset Device Schedule Configuration Template** page lists a default instance of ``WebexDeviceRefreshSchedule_CFT``
that is to be cloned to the required hierarchy and modified:

* Device scope 
* Devices
* Device profile
* Any associated usernames and passwords for devices

1. In the Admin Portal, go to **Reset Device Schedule Configuration Template** list view.
2. Click on the schedule you want to use. 

   The schedule configuration template contains a workflow that is executed by the reset schedule. The 
   default schedule configuration template name is ``WebexDeviceRefreshSchedule_CFT``. 

   .. image:: /src/images/webex-app-schedule-config-template.png 

3. On the schedule configuration page, choose the device scope, and the device configuration profile to use.  

   .. image:: /src/images/webex-app-configure-schedule.png 

4. Fill out the username and password that has access to the devices. 
5. Save your changes. 


Webex schedule
'''''''''''''''

When setting up the schedule, the **Resource** field is specified as ``WebexDeviceRefreshSchedule``,
which will reference the configured instance of ``WebexDeviceRefreshSchedule_CFT``.

.. image:: /src/images/webex-schedule-resources-WebexDeviceRefreshSchedule.png 

1. Go to **Webex Schedule**.
2. On the schedule form, create the schedule, and at **Scheduled resources**, at the **Resource** drop-down, 
   choose the schedule (``WebexDeviceRefreshSchedule``). 
3. Save your changes. 

Devices will be refreshed according to the schedule and the workflow defined 
in the schedule configuration template.