.. _webex-app-licenses:

Webex Licenses / License Inventory
------------------------------------------

.. _21.1|EKB-8338:
.. _21.4-PB2|VOSS-1138:



.. tip:: 

   :ref:`use-action-search-to-navigate-automate`


Overview 
.........

Webex license usage counts are automatically updated in VOSS after licenses 
are assigned (that is, after assigning a subscriber with Webex services). A sync 
with the Webex Control Hub maintains the status of Webex user licenses.


Webex license sync
..........................

Webex user license syncs may be executed manually:

======================= ============================================================================================================================
Admin Portal            To sync Webex users for the customer,  
                        go to **Webex Organization**, click on the customer, then on the 
                        overflow menu, select Sync Webex Teams Roles Licenses**

                        Go to **Cisco Webex Sync (SyncSpark filter)** and run the ``SyncSparkRolesLicenses<customer_name>`` instance.
======================= ============================================================================================================================ 



.. important::

   Webex licenses need to be synced after upgrading to release 21.1:
   
   1. Execute the following data sync: ``SyncSparkRolesLicenses<CUSTOMER_NAME>``
   2. If the Webex organization associated with the Customer hierarchy
      has multiple subscriptions, a default subscription must be configured
      under the Webex Customer Access.

      See *Webex Application Access (Webex Organization)* in the Core Feature Guide.

   3. If the Webex organization associated with the Customer hierarchy
      has multiple Site URLs, a default Site URL must be configured under the
      Webex App Customer Access.

      See *Webex Application Access (Webex Organization)* in the Core Feature Guide.

   Only licenses synced and managed by VOSS will be assignable to a Webex user.
   This means that licenses from subscriptions and sites
   other than the default configured above will not be retained on a user.


.. note:: 
   
   This process only collects data at customer and site levels.


.. rubric:: Related topics 

* See *Webex Application Access (Webex Organization)* in the Core Feature Guide.


View Webex licenses 
...........................

This procedure provides a condensed view of the Webex licenses consumed and available
at the selected hierarchy level.

1. Go to the **Webex Licenses** or **Webex License Inventory**. 
2. View Webex licenses in the list or click on a license to view these details:  

   * Name (of the license)
   * Site URL (Webex hub)
   * Site Type (for example, Control Hub managed site)
   * Subscription ID (unique identifier for the license name)
   * Total Units (total number of licenses available)
   * Consumed Units (the number of licenses still available)
   * Location (where the licenses are available and used)
   * Device

.. image:: /src/images/webex-license-inventory-list.png