User provisioning use cases
-----------------------------

The image is a diagram describing two typical user provisioning use cases: 

* Top-down 
* Bottom-up 

|"Top Down" versus "Bottom Up" User Provisioning|

Tasks performed on users in Automate (as outlined in the diagram) are done via the following pages in the GUI: 

1. **LDAP Users**
2. **Move Users**
3. Performed by any of the following:

   * **Users**
   * **Users**
   * **Quick Add User**
4. **CUCM Users, Lines, Phones**
5. **Move Users**

In each diagram: 

* The user starts on an external server, either LDAP (for example, Open LDAP or Active Directory), 
  or on Cisco Unified Communications Manager (Cisco UCM). 
* When the user is synced into Automate, either an Automate user is created, or both an Automate 
  user and provisioned user are created. 
* For each step, the diagram also shows the hierarchy node where the user exists. The result in both 
  cases is that both a non-Automate and Automate user exist. From that point, the user is primarily 
  managed via Automate's User management GUI.

.. |"Top Down" versus "Bottom Up" User Provisioning| image:: /src/images/410495.png