.. _view-a-transaction:

View a transaction
------------------

.. _21.4-PB3|EKB-16367:
.. _24.1|EKB-16560:


.. tip:: 

   :ref:`use-action-search-to-navigate-automate`


You can only view transactions that are relevant to your specific hierarchy level. For instance, if you're 
logged into the system as a customer administrator you'll be able to view all transactions that were 
performed at the customer for which you're the administrator. This includes transactions that were 
performed at any of the sites that belong to the customer.

If you're logged in as a site administrator you'll be able to view only the transactions that were 
performed at your specific site. 

.. note:: 
   
   See the topic on Data Partitioning in the Core Feature Guide and to the API Guide to view transactions 
   by means of the API. 
   

.. rubric:: To view transactions in the Admin portal: 

#. Go to **Transaction** to open the list view. 
#. View all parent transactions in the list view. The **Status** column indicates whether a transaction 
   is executed, in progress, success, success with async failures, or failed.  
#. Click on a parent transaction to view its child transactions (sub-transactions). 

   .. note:: 

      * Failed transactions are highlighted (red by default, but this can be changed via themes), and 
        display an exclamation icon along with the text, "Fail". 
      * The **Detail** column provides additional details on the transaction if available.
      * The **Rolled Back** column displays either **No** or **Rolled Back** - the latter for any failed 
        transactions (with **Status** is **Fail**) that have been rolled back. 

#. Click a sub-transaction to view further details. 

   For top-level transactions with status **Success With Async Failures**, the list of failed async transaction 
   display below the sub transactions. If there are more than 10 failed async transactions, these display 
   on a separate tab on the page. 

   Failed async transactions can be at any level below the top-level transaction. Click the transaction to 
   see the details of the failed async transaction(s). 
   
   The **Detail** also shows the number of failed async transactions.


.. rubric:: Related topics 

* 
  .. raw:: latex
  
     Transaction logging and audit in the Core Feature Guide.

  .. raw:: html

     <a href="concepts-transaction-logging-audit.html">Transaction logging and audit</a>

* 
  .. raw:: latex

     Prevent duplicate numbers in the Core Feature Guide

  .. raw:: html
  
     <a href="prevent-duplicate-numbers.html">Prevent duplicate numbers</a>