.. _contact_center_express_data_export:

Contact Center Express Data Export
----------------------------------

.. _19.1.1|VOSS-473:

Filename:  ``<YYYY-MM-DD_HHMM>_contact_center_express.json.gz``

Layout:

.. tabularcolumns:: |p{3cm}|p{9cm}|p{2cm}|p{1.5cm}|

+---------------+----------------------------------+-----------+---------+
| ELEMENT       | DESCRIPTION AND SOURCE FIELD     | DATA TYPE | VERSION |
+===============+==================================+===========+=========+
| provider_name | Name of the Provider             | string    | v2.2    |
+---------------+----------------------------------+-----------+---------+
| reseller_name | Name of the Reseller             | string    | v2.2    |
+---------------+----------------------------------+-----------+---------+
| customer_name | name of the customer             | string    | v2.2    |
+---------------+----------------------------------+-----------+---------+
| division_name | Intermediate Node (e.g Division  | string    | v2.2    |
|               | or other node)                   |           |         |
+---------------+----------------------------------+-----------+---------+
| location_name | Site Name                        | string    | v2.2    |
+---------------+----------------------------------+-----------+---------+
| hierarchy     | The full hierarchy path for the  | string    | v2.2    |
|               | item being exported              |           |         |
+---------------+----------------------------------+-----------+---------+
| username      | Contact Center Express username  | string    | v2.2    |
+---------------+----------------------------------+-----------+---------+
| userID        | CUCM user ID                     | string    | v2.2    |
|               |                                  |           |         |
|               | device/uccx/Agent.userID         |           |         |
+---------------+----------------------------------+-----------+---------+
| firstName     | Agent first name                 | string    | v2.2    |
|               |                                  |           |         |
|               | device/uccx/Agent.firstName      |           |         |
+---------------+----------------------------------+-----------+---------+
| lastName      | Agent last name                  | string    | v2.2    |
|               |                                  |           |         |
|               | device/uccx/Agent.lastName       |           |         |
+---------------+----------------------------------+-----------+---------+
| extension     | Agent extension                  | string    | v2.2    |
|               |                                  |           |         |
|               | device/uccx/Agent.extension      |           |         |
+---------------+----------------------------------+-----------+---------+
| teamName      | Contact Center Express team name | string    | v2.2    |
|               |                                  |           |         |
|               | device/uccx/Agent.teamName       |           |         |
+---------------+----------------------------------+-----------+---------+
| type          | Contact Center Express user type | string    | v2.2    |
|               |                                  |           |         |
|               | device/uccx/Agent.type           |           |         |
+---------------+----------------------------------+-----------+---------+
| autoAvailable | Availability status of the user  | boolean   | v2.2    |
|               |                                  |           |         |
|               | device/uccx/Agent.autoAvailable  |           |         |
+---------------+----------------------------------+-----------+---------+

Example

::

   [                                       
    {
      "division_name":"",
      "location_name":"Site_01",
      "firstName":"user_46",
      "extension":2,
      "hierarchy":"sys.hcs.Provider_01.Reseller_01.Customer_01.Site_01",
      "lastName":"Latame",
      "userID":"user_46",
      "teamName":"Default",
      "reseller_name":"Reseller_01",
      "provider_name":"Provider_01",
      "customer_name":"Customer_01",
      "type":"Agent",
      "autoAvailable":false
    }
                                           
   ]