.. _contact_center_enterprise_data_export:

Contact Center Enterprise Data Export
-------------------------------------

.. _19.1.1|VOSS-473:

Filename:  ``<YYYY-MM-DD_HHMM>_contact_center_enterprise.json.gz``

Layout:

.. tabularcolumns:: |p{3cm}|p{9cm}|p{2cm}|p{1.5cm}|

+------------------+------------------------------------+-----------+---------+
| ELEMENT          | DESCRIPTION AND SOURCE FIELD       | DATA TYPE | VERSION |
+==================+====================================+===========+=========+
| provider_name    | Name of the Provider               | string    | v2.2    |
+------------------+------------------------------------+-----------+---------+
| reseller_name    | Name of the Reseller               | string    | v2.2    |
+------------------+------------------------------------+-----------+---------+
| customer_name    | name of the customer               | string    | v2.2    |
+------------------+------------------------------------+-----------+---------+
| division_name    | Intermediate Node (e.g Division    | string    | v2.2    |
|                  | or other node)                     |           |         |
+------------------+------------------------------------+-----------+---------+
| location_name    | Site Name                          | string    | v2.2    |
+------------------+------------------------------------+-----------+---------+
| hierarchy        | The full hierarchy path for the    | string    | v2.2    |
|                  | item being exported                |           |         |
+------------------+------------------------------------+-----------+---------+
| Name             | Contact Center Username            | string    | v2.2    |
|                  |                                    |           |         |
|                  | device/ccdm/Agent.Name             |           |         |
+------------------+------------------------------------+-----------+---------+
| PeripheralNumber | Skill group peripheral number      | integer   | v2.2    |
|                  |                                    |           |         |
|                  | device/ccdm/Agent.PeripheralNumber |           |         |
+------------------+------------------------------------+-----------+---------+
| Supervisor       | User type                          | boolean   | v2.2    |
|                  |                                    |           |         |
|                  | device/ccdm/Agent.Supervisor       |           |         |
+------------------+------------------------------------+-----------+---------+

Example

::

   [                                       
    {
      "division_name":"",
      "Supervisor":false,
      "Name":"standalone_ccdm_user_2",
      "hierarchy":"sys.hcs.Provider_01.Reseller_01.Customer_01.Site_01",
      "reseller_name":"Reseller_01",
      "location_name":"Site_01",
      "provider_name":"Provider_01",
      "PeripheralNumber":2,
      "customer_name":"Customer_01"
    }
   ]