.. _ms-teams-emergency-management-introduction:



Introduction to Microsoft Teams emergency management 
---------------------------------------------------------

VOSS Automate allows you to configure and manage all elements of emergency call routing for Microsoft Teams, 
from within the Automate Admin Portal. 

There are two approaches to emergency call routing in Microsoft Teams: 

* Location-based routing
* Dynamic emergency routing

The option you choose depends 
on how your sites are set up, the specific requirements of your organization, and the elements 
related to each option, which may be grouped as follows:  

============================= ==================================================================================
Emergency Locations           This is a group of details in MS Teams that models the Dynamic Emergency Routing 
                              elements - the Civic Address and all the related Location Information Server 
                              (LIS) details - Location, Subnet, Port, Wireless Access Point, and Switch. 
                           
Emergency Location Networks   This is for the additional emergency options not related to the Location 
                              Information Server (LIS) elements - Network Sites and Network Subnets. 
                              
                              This can, for instance, help model routing to local security desks rather 
                              than directly to emergency services. This basically relates Network 
                              Sites and Subnets elements. This feature provides a read-only view to 
                              allow you to see Network Sites and related Subnets in a single view - 
                              editing either element is done via the dedicated menu item.

Trusted IP Addresses          Dedicated menu items in the VOSS Automate GUI allow the addition of 
                              IP Addresses or subnets external 
                              to the enterprise network that are to be trusted by the MS Teams system 
                              for location based services.
============================= ==================================================================================

In addition to the basic setup for emergency routing, VOSS Automate allows you to create emergency policies 
and to assign these to users. The following policies are supported:

* Emergency call routing policy - used with direct routing
* Emergency Calling policy - used with Operator Connect and Calling Plans


.. note:: 
    
   See the MS Teams policy management and subscriber management sections in the Core feature guides for further details. 


.. rubric:: Related Topics 

* :ref:`teams-emergency-locations`
* :ref:`teams-emergency-location-networks`
* *Introduction to Microsoft Teams policies* in the Core Feature Guide