.. _manually-disable-administrator-account:

Manually disable an admin account
--------------------------------------

Typically, an administrator account is disabled when the password has expired.
However, an administrator at a higher hierarchy level can manually disable an
administrator account at any time.

.. note::

   Manually disabling an administrator is preferred to manually locking out
   an administrator as you can provide the reason for disabling.


.. tip:: 

   :ref:`use-action-search-to-navigate-automate`



1. Log in as provider, reseller, or customer admin.
2. Go to the **Admins** page.
3. Click the administrator whose account you want to disable.
4. Click the **Account Information** tab.
5. Select the **Disabled** checkbox.
6. Enter the reason the account is disabled in the **Reason for Disabled** field.
   This reason will be displayed to the administrator when the next login attempt fails.
7. Click **Save**.