.. _dial-plans:

Dial Plans
-------------------------

.. _21.4-PB2|EKB-15313:


This menu allows you to view, delete, and export existing dial plans, and add new dial plans. 

.. important:: 

   The Dial Plan Management Tool and associated menus is visible in 
   an Enterprise environment, and hidden on Provider deployments. To expose this 
   feature on Provider deployments, set the Global Setting "Enforce HCS Dial Plan" to *No*.
   For details, see:
   
   * :ref:`nextgen-dialplan-access-profile-changes`
   * :ref:`nextgen-dialplan-menu-layout-changes`


.. image:: /src/images/dial-plans.png 

When adding a new dial plan via the **Dial Plans** menu, you can choose the dial plan type - either of the following: 

* Multi-tenant / Shared Architecture 
* Global 
* Intermediate (allows you to push a dial plan at Intermediate node)
* Site 

All dial plans you add can be viewed on the Dial Plans list view. 

The Dial Plan Management Tool allows you to add dial plans at the site hierarchy, customer hierarchy, or at 
intermediate nodes, which is useful for multicluster/multicountry customers. 

Intermediate node dial plans allows you to create country dial plans at the intermediate node, 
which use macros to pull input data from the global data at the intermediate node. This reduces the 
amount of hardcoded elements in the dial plan template; instead it is mostly driven by the global input data.