.. _conferencing:

Introduction to conferencing
-----------------------------

.. tip:: 

   :ref:`use-action-search-to-navigate-automate`


Overview 
..........

Automate supports the following conferencing services:

* Webex
* Pexip (see :ref:`pexip-conferencing`)
* Zoom


Site administrators manage the conferencing credentials of users if a
Conferencing server is available at the site level. The Conferencing server on which
users are administered can be identified with the Network Device Reference
of the site, or else (according to the common reference resolution
process) with the first such server in the current or higher up hierarchy
level.

The default **Conferencing** page that provides the interface to Conferencing
users displays the minimum of Conferencing user properties that are mandatory.
The field display policies and configuration template for the **Conferencing** page can be 
modified according to the suggested
customization procedure for policies and templates.

For Conference workflows to function, perform the following tasks at the Customer:

* Add a Conferencing server
* Add the Conferencing server to a Network Device List (NDL)
* Ensure the required site references the relevant NDL


Webex conferencing for users
....................................

If conferencing was added for a user when adding the user, the Webex ID defaults to the user ID. 
Note that the Webex user
properties that are shown on the Users page may not correspond with
those shown on the **Conferencing** page. If the Conferencing feature is
to be added for an existing user, ensure that the Webex ID is the same as the user ID.