.. _insights-microsoft-teams-user-experience-overview:

Insights Microsoft Teams User Experience Overview
-------------------------------------------------





UC Monitoring - Audio quality details with associated device information




.. raw:: latex



  



   \sphinxstylestrong{Charts}
   \begin{itemize}
   
   
   \item \sphinxstylestrong{ Audio Call Quality over Time }
   \begin{itemize}
   \item \sphinxstylestrong{Description:} Number of Microsoft reported good and poor calls over time
   \item \sphinxstylestrong{Type:} chart-line 
    \item \sphinxstylestrong{Resource:} Assurance MsTeams Callrecord
    
    \end{itemize}
   
   \item \sphinxstylestrong{ Reported Jitter (sec) }
   \begin{itemize}
   \item \sphinxstylestrong{Description:} Maximum jitter for the stream. Acceptable threshold is less than 30 msec.
   \item \sphinxstylestrong{Type:} chart-line 
    \item \sphinxstylestrong{Resource:} Assurance MsTeams Callrecord Segment Participant Stream
    
    \end{itemize}
   
   \item \sphinxstylestrong{ Reported Audio Network Jitter (sec) }
   \begin{itemize}
   \item \sphinxstylestrong{Description:} Maximum of audio network jitter computed over each of the 20 second windows during the session. Acceptable threshold is less than 30 msec.
   \item \sphinxstylestrong{Type:} chart-line 
    \item \sphinxstylestrong{Resource:} Assurance MsTeams Callrecord Segment Participant Stream
    
    \end{itemize}
   
   \item \sphinxstylestrong{ Reported Packet Loss Rate (perc) }
   \begin{itemize}
   \item \sphinxstylestrong{Description:} Packet loss rate for the stream. Acceptable packet loss rate is less than 1perc.
   \item \sphinxstylestrong{Type:} chart-line 
    \item \sphinxstylestrong{Resource:} Assurance MsTeams Callrecord Segment Participant Stream
    
    \end{itemize}
   
   \item \sphinxstylestrong{ Reported Round Trip Time (sec) }
   \begin{itemize}
   \item \sphinxstylestrong{Description:} Maximum network propagation round-trip time. Acceptable round-trip time is less than 500 msec.
   \item \sphinxstylestrong{Type:} chart-line 
    \item \sphinxstylestrong{Resource:} Assurance MsTeams Callrecord Segment Participant Stream
    
    \end{itemize}
   
   \item \sphinxstylestrong{ User Ratings Breakdown }
   \begin{itemize}
   \item \sphinxstylestrong{Description:} 
   \item \sphinxstylestrong{Type:} chart-pie 
    \item \sphinxstylestrong{Resource:} Assurance MsTeams Callrecord Session Participant
    
    \end{itemize}
   
   \item \sphinxstylestrong{ User Rating Trend }
   \begin{itemize}
   \item \sphinxstylestrong{Description:} 
   \item \sphinxstylestrong{Type:} chart-line 
    \item \sphinxstylestrong{Resource:} Assurance MsTeams Callrecord Session Participant
    
    \end{itemize}
   
   \item \sphinxstylestrong{ User Network Type }
   \begin{itemize}
   \item \sphinxstylestrong{Description:} Select Call ID from the User Call table to view the user's network
   \item \sphinxstylestrong{Type:} chart-pie 
    \item \sphinxstylestrong{Resource:} Assurance MsTeams Callrecord Media Network
    
    \end{itemize}
   
   \item \sphinxstylestrong{ Platform Use }
   \begin{itemize}
   \item \sphinxstylestrong{Description:} 
   \item \sphinxstylestrong{Type:} chart-pie 
    \item \sphinxstylestrong{Resource:} Assurance MsTeams Callrecord Segment Participant Metrics
    
    \end{itemize}
   
   \item \sphinxstylestrong{ Audio Device to Mobile Platform }
   \begin{itemize}
   \item \sphinxstylestrong{Description:} Audio Device to Mobile Platform
   \item \sphinxstylestrong{Type:} chart-pie 
    \item \sphinxstylestrong{Resource:} Assurance MsTeams Callrecord Segment Participant Metrics
    
    \end{itemize}
   
   \item \sphinxstylestrong{ Audio Device to Desktop Platform }
   \begin{itemize}
   \item \sphinxstylestrong{Description:} Audio Device to Desktop Platform
   \item \sphinxstylestrong{Type:} chart-pie 
    \item \sphinxstylestrong{Resource:} Assurance MsTeams Callrecord Segment Participant Metrics
    
    \end{itemize}  
 
   \end{itemize}






   \sphinxstylestrong{Tables}
   \begin{itemize}
     
     
     \item \sphinxstylestrong{ Users Calls } 
     \begin{itemize}
     \item \sphinxstylestrong{Resource:} Assurance MsTeams Callrecord
     \item \sphinxstylestrong{drilldown-modelType:} data/AssuranceMsTeamsCallrecord
     
     
      \item \sphinxstylestrong{Fields:} Organizer Displayname, Callid, Audio Quality, Video Quality, Vbss Quality
      
      

      \end{itemize}
     
     \item \sphinxstylestrong{ User List - Choose a User to filter } 
     \begin{itemize}
     \item \sphinxstylestrong{Resource:} Assurance MsTeams Callrecord
     \item \sphinxstylestrong{drilldown-modelType:} data/AssuranceMsTeamsCallrecord
     
     
      \item \sphinxstylestrong{Fields:} Organizer Displayname
      
      

      \end{itemize}
     
     \item \sphinxstylestrong{ Capture Devices } 
     \begin{itemize}
     \item \sphinxstylestrong{Resource:} Assurance MsTeams Callrecord Segment Participant Metrics
     \item \sphinxstylestrong{drilldown-modelType:} N/A
     
     
      \item \sphinxstylestrong{Fields:} Capturedevicename
      
      

      \end{itemize}
     
     \item \sphinxstylestrong{ Render Devices } 
     \begin{itemize}
     \item \sphinxstylestrong{Resource:} Assurance MsTeams Callrecord Segment Participant Metrics
     \item \sphinxstylestrong{drilldown-modelType:} N/A
     
     
      \item \sphinxstylestrong{Fields:} Renderdevicename
      
      

      \end{itemize}
     
     \item \sphinxstylestrong{ User Device Details } 
     \begin{itemize}
     \item \sphinxstylestrong{Resource:} Assurance MsTeams Callrecord Segment Participant Metrics
     \item \sphinxstylestrong{drilldown-modelType:} data/AssuranceMsTeamsCallrecordSegmentParticipantMetrics
     
     
      \item \sphinxstylestrong{Fields:} User, Microphone, Speaker, Product, Platform, Application Instance
      
      

      \end{itemize}   
   \end{itemize}

  


   
  
  


  



.. raw:: html


   <h3>Charts</h3>

   <table class="panel-table">
     <thead>
     <tr>
     <th colspan=4  style="text-align:center">CHARTS</th>
     </tr>
     <tr>
     <th>Title</th><th>Type</th><th>Resource</th><th>Description</th>
     </tr>
     </thead>
     <tbody>
     <tr>
     
     
     <tr> 
          <td>Audio Call Quality over Time</td>
          <td>chart-line</td>
	  
	  <td><a href="#">Assurance MsTeams Callrecord</a></td>
	  
	  
	  
           <td>Number of Microsoft reported good and poor calls over time</td>
      
     </tr>
     
     <tr> 
          <td>Reported Jitter (sec)</td>
          <td>chart-line</td>
	  
	  <td><a href="#">Assurance MsTeams Callrecord Segment Participant Stream</a></td>
	  
	  
	  
           <td>Maximum jitter for the stream. Acceptable threshold is less than 30 msec.</td>
      
     </tr>
     
     <tr> 
          <td>Reported Audio Network Jitter (sec)</td>
          <td>chart-line</td>
	  
	  <td><a href="#">Assurance MsTeams Callrecord Segment Participant Stream</a></td>
	  
	  
	  
           <td>Maximum of audio network jitter computed over each of the 20 second windows during the session. Acceptable threshold is less than 30 msec.</td>
      
     </tr>
     
     <tr> 
          <td>Reported Packet Loss Rate (%)</td>
          <td>chart-line</td>
	  
	  <td><a href="#">Assurance MsTeams Callrecord Segment Participant Stream</a></td>
	  
	  
	  
           <td>Packet loss rate for the stream. Acceptable packet loss rate is less than 1%.</td>
      
     </tr>
     
     <tr> 
          <td>Reported Round Trip Time (sec)</td>
          <td>chart-line</td>
	  
	  <td><a href="#">Assurance MsTeams Callrecord Segment Participant Stream</a></td>
	  
	  
	  
           <td>Maximum network propagation round-trip time. Acceptable round-trip time is less than 500 msec.</td>
      
     </tr>
     
     <tr> 
          <td>User Ratings Breakdown</td>
          <td>chart-pie</td>
	  
	  <td><a href="#">Assurance MsTeams Callrecord Session Participant</a></td>
	  
	  
	  
           <td></td>
      
     </tr>
     
     <tr> 
          <td>User Rating Trend</td>
          <td>chart-line</td>
	  
	  <td><a href="#">Assurance MsTeams Callrecord Session Participant</a></td>
	  
	  
	  
           <td></td>
      
     </tr>
     
     <tr> 
          <td>User Network Type</td>
          <td>chart-pie</td>
	  
	  <td><a href="#">Assurance MsTeams Callrecord Media Network</a></td>
	  
	  
	  
           <td>Select Call ID from the User Call table to view the user's network</td>
      
     </tr>
     
     <tr> 
          <td>Platform Use</td>
          <td>chart-pie</td>
	  
	  <td><a href="#">Assurance MsTeams Callrecord Segment Participant Metrics</a></td>
	  
	  
	  
           <td></td>
      
     </tr>
     
     <tr> 
          <td>Audio Device to Mobile Platform</td>
          <td>chart-pie</td>
	  
	  <td><a href="#">Assurance MsTeams Callrecord Segment Participant Metrics</a></td>
	  
	  
	  
           <td>Audio Device to Mobile Platform</td>
      
     </tr>
     
     <tr> 
          <td>Audio Device to Desktop Platform</td>
          <td>chart-pie</td>
	  
	  <td><a href="#">Assurance MsTeams Callrecord Segment Participant Metrics</a></td>
	  
	  
	  
           <td>Audio Device to Desktop Platform</td>
      
     </tr>   
   </tbody></table>

  


.. raw:: html

   <h3>Tables</h3>
  
   <table class="panel-table">
     <thead>
     <tr>
     <th colspan=4  style="text-align:center">TABLES</th>
     </tr>
     <tr>
     <th>Title</th><th>Resource</th><th>Fields</th><th>Drill-down</th>
     </tr>
     </thead>
     <tbody>
     <tr>
     
     
     <tr> <td>Users Calls</td>
	  
          <td><a href="#">Assurance MsTeams Callrecord</a></td>
	  
	  
	  
          <td>
           
           Organizer Displayname </br>
           Callid </br>
           Audio Quality </br>
           Video Quality </br>
           Vbss Quality </br>
         </td>
          <td>drilldown-modelType: data/AssuranceMsTeamsCallrecord</td>
      
     </tr>
     
     <tr> <td>User List - Choose a User to filter</td>
	  
          <td><a href="#">Assurance MsTeams Callrecord</a></td>
	  
	  
	  
          <td>
           
           Organizer Displayname </br>
         </td>
          <td>drilldown-modelType: data/AssuranceMsTeamsCallrecord</td>
      
     </tr>
     
     <tr> <td>Capture Devices</td>
	  
          <td><a href="#">Assurance MsTeams Callrecord Segment Participant Metrics</a></td>
	  
	  
	  
          <td>
           
           Capturedevicename </br>
         </td>
          <td>drilldown-modelType: N/A</td>
      
     </tr>
     
     <tr> <td>Render Devices</td>
	  
          <td><a href="#">Assurance MsTeams Callrecord Segment Participant Metrics</a></td>
	  
	  
	  
          <td>
           
           Renderdevicename </br>
         </td>
          <td>drilldown-modelType: N/A</td>
      
     </tr>
     
     <tr> <td>User Device Details</td>
	  
          <td><a href="#">Assurance MsTeams Callrecord Segment Participant Metrics</a></td>
	  
	  
	  
          <td>
           
           User </br>
           Microphone </br>
           Speaker </br>
           Product </br>
           Platform </br>
           Application Instance </br>
         </td>
          <td>drilldown-modelType: data/AssuranceMsTeamsCallrecordSegmentParticipantMetrics</td>
      
     </tr>   
   </tbody></table>