.. _automate-analyst-users-&-services-webex-contact-centre-user-services:

Automate Analyst - Users & Services - Webex Contact Centre User Services
------------------------------------------------------------------------





Webex Contact Centre User Overview dashboard for Automate - Analyst Role




.. raw:: latex


   \sphinxstylestrong{Counters}

   \begin{itemize}
   
    
    \item {\hyperref[\detokenize{src/user/webex-user-details:add-webex-app-user}]{\sphinxcrossref{\DUrole{std,std-ref}{Total Users}}}}
    
    \item {\hyperref[\detokenize{src/user/webex-user-details:add-webex-app-user}]{\sphinxcrossref{\DUrole{std,std-ref}{Users with Cloud Voice}}}}
    
    
    \item {\hyperref[\detokenize{src/user/webex-contact-center-user-management:webex-contact-center-user-management}]{\sphinxcrossref{\DUrole{std,std-ref}{Contact Centre Users}}}}
    
    
    \item {\hyperref[\detokenize{src/user/webex-contact-center-user-management:webex-contact-center-user-management}]{\sphinxcrossref{\DUrole{std,std-ref}{Skills Profiles}}}}
       
   \end{itemize}


  



   \sphinxstylestrong{Charts}
   \begin{itemize}
   
   
   \item \sphinxstylestrong{ Licensed Active CC Users }
   \begin{itemize}
   \item \sphinxstylestrong{Description:} 
   \item \sphinxstylestrong{Type:} chart-pie 
    \item \sphinxstylestrong{Resource:} Webex Contact Centre User
    
    \end{itemize}
   
   \item \sphinxstylestrong{ Contact Center Agents per Skill Profile }
   \begin{itemize}
   \item \sphinxstylestrong{Description:} 
   \item \sphinxstylestrong{Type:} chart-column 
    \item \sphinxstylestrong{Resource:} Webex Contact Centre User
    
    \end{itemize}
   
   \item \sphinxstylestrong{ Users by Site }
   \begin{itemize}
   \item \sphinxstylestrong{Description:} 
   \item \sphinxstylestrong{Type:} chart-pie 
    \item \sphinxstylestrong{Resource:} Webex Contact Centre User
    
    \end{itemize}  
 
   \end{itemize}






  


   

.. raw:: html


   <h3>Counters</h3>

   <table class="panel-table"><tbody>
     <tr>
     <th style="text-align:center">COUNTERS</th>
     </tr>
  
     <tr>
     
     
     <td>
     <p style="border-radius: 6px;background-color: #e1dbdb;">
     
     <i class="material-icons">person</i>
     
     
     
     <a href="../webex-user-details.html">Total Users</a>
     
     
     
      <br>relation/SparkUser
      
      </p>
     </td>
     <td>
     <p style="border-radius: 6px;background-color: #e1dbdb;">
     
     <i class="material-icons">email</i>
     
     
     
     <a href="../webex-user-details.html">Users with Cloud Voice</a>
     
     
     
      <br>relation/SparkUser
      
      </p>
     </td>
     
     <td>
     <p style="border-radius: 6px;background-color: #e1dbdb;">
     
     <i class="material-icons">person</i>
     
     
     
     <a href="../webex-contact-center-user-management.html">Contact Centre Users</a>
     
     
     
      <br>device/spark/CXUser
      
      </p>
     </td>
     
     <td>
     <p style="border-radius: 6px;background-color: #e1dbdb;">
     
     <i class="material-icons">account_circle</i>
     
     
     
     <a href="../webex-contact-center-user-management.html">Skills Profiles</a>
     
     
     
      <br>device/spark/CXSkillProfile
      
      </p>
     </td>   
     </tr>
   </tbody></table>

  
  


  



.. raw:: html


   <h3>Charts</h3>

   <table class="panel-table">
     <thead>
     <tr>
     <th colspan=4  style="text-align:center">CHARTS</th>
     </tr>
     <tr>
     <th>Title</th><th>Type</th><th>Resource</th><th>Description</th>
     </tr>
     </thead>
     <tbody>
     <tr>
     
     
     <tr> 
          <td>Licensed Active CC Users</td>
          <td>chart-pie</td>
	  
	  
	  <td><a href="../webex-contact-center-user-management.html">Webex Contact Centre User</a></td>
	  
	  
           <td></td>
      
     </tr>
     
     <tr> 
          <td>Contact Center Agents per Skill Profile</td>
          <td>chart-column</td>
	  
	  
	  <td><a href="../webex-contact-center-user-management.html">Webex Contact Centre User</a></td>
	  
	  
           <td></td>
      
     </tr>
     
     <tr> 
          <td>Users by Site</td>
          <td>chart-pie</td>
	  
	  
	  <td><a href="../webex-contact-center-user-management.html">Webex Contact Centre User</a></td>
	  
	  
           <td></td>
      
     </tr>   
   </tbody></table>