.. _reset-restart-site-phones:


Reset-Restart Site Phones
-------------------------

.. _20.1.1|VOSS-692:
.. _21.3-PB3|EKB-12805:

This feature allows an administrator to reset or restart all phones at a specified
site.

.. note::

   * This feature only works for devices that are registered with Unified CM.
   * For phones sharing a line or within a device pool, these can all respectively be reset from
     the shared line or device pool. In other words, administrators who have been configured with
     access to the models ``device/cucm/Line`` and ``device/cucm/DevicePool`` in their MenuLayout,
     as well as to the ``reset`` action of these models in their Access Profile,
     can then carry out this task.

1. Browse to the required site at which you want to reset or restart phones.
#. Open the **Reset-Restart Site Phones** form (default menu **Subscriber Management
   > Reset-Restart Site Phones**) and from the **Action to Take** drop-down select
   either:
   
   * Reset All Phones. To shut down devices and bring them back up.
   * Restart All Phones. To restart devices without shutting them down.
     
#. Click **Save**.     
     
Individual phones can also be reset or restarted by clicking on the phone on the
**Phones** list view (default menu **Subscriber Management > Phones**):

* Click the **Restart Phone** button to restart a device without shutting it down.
* Click the **Reset Phone** button to shut down a device and bring it back up.