--------------------------------------- App Integration and Detailed Settings --------------------------------------- ::bdg:`UC Automation` .. toctree:: :maxdepth: 1 Microsoft Overview ======================== :bdg-primary:`Microsoft` .. toctree:: :maxdepth: 1 /src/user/microsoft-quick-start /src/user/concepts-microsoft-overview /src/user/microsoft-device-mgt /src/user/pshell-proxy-setup-script /src/user/config-automate-for-ms-services /src/user/ms-shared-central-app-registration /src/user/upload-own-cert-app-management /src/user/sync-azure-users /src/user/sync-ms-users-to-sites /src/user/create-msteams-service-acc-azure General Tenant Functions .......................................... .. toctree:: :maxdepth: 1 /src/user/microsoft/ms-tenant-setup /src/user/concepts-ms-external-access /src/user/ms-subscribers /src/user/sso-certificate-management /src/user/generate-cert-for-app-reg /src/user/concepts-network-device-list Group and Team Management .......................................... .. toctree:: :maxdepth: 1 /src/user/manage-teams-ms-subscribers /src/user/groups-ms-subscriber /src/user/manage-group-membership-ms-subscribers Microsoft Detailed Configuration ====================================== :bdg-primary:`Microsoft` .. toctree:: :maxdepth: 1 MS Teams Network & Emergency Routing .......................................... .. toctree:: :maxdepth: 1 /src/user/ms-teams-emergency-management-introduction /src/user/teams-emergency-location-networks /src/user/teams-emergency-locations MS Teams Voice Policies .......................................... .. toctree:: :maxdepth: 1 /src/user/ms-teams-policies /src/user/concepts-intro-ms-dialplan-management /src/user/feature/ms-custom-dialplan-models MS Auto Attendant Setup .......................................... .. toctree:: :maxdepth: 1 /src/user/holidays-ms-subscriber MS Teams Meetings & Messaging Policies .......................................... .. toctree:: :maxdepth: 1 /src/user/ms-teams-policies /src/user/teams-templates-ms-subscribers MS Teams Dialplan .......................................... .. toctree:: :maxdepth: 1 /src/user/concepts-intro-ms-dialplan-management /src/user/ms-tenant-dialplan /src/user/ms-numbers /src/user/ms-blocked-calling-numbers Microsoft License Management Mapping Configuration ...................................................... .. toctree:: :maxdepth: 1 /src/user/microsoft-license-name-mapping /src/user/microsoft-service-plan-name-mappings Webex Overview ==================== :bdg-primary:`Webex` .. toctree:: :maxdepth: 1 /src/user/webex-app /src/user/bulk-update-webex-app-users /src/user/workspace-call-settings /src/user/conferencing-webex Webex General Organization Functions .......................................... .. toctree:: :maxdepth: 1 /src/user/webex-app-service /src/user/webex-app-licenses /src/user/concepts-network-device-list Webex Detailed Configuration ================================ :bdg-primary:`Webex` .. toctree:: :maxdepth: 1 Webex Calling Connection & Licenses .......................................... .. toctree:: :maxdepth: 1 /src/user/webex-app-service /src/user/webex-app-licenses /src/user/webex-app-webex-location-node-mapping /src/user/webex-calls /src/user/webex-meetings /src/user/webex-meeting-qualities Webex Calling Devices .......................................... .. toctree:: :maxdepth: 1 /src/user/webex-app-devices /src/user/webex-app-device-configuration-profiles /src/user/webex-app-test-device-configuration-profile-rendering /src/user/concepts-config-templates /src/user/webex-app-replace-device Webex Calling Locations and Settings .......................................... .. toctree:: :maxdepth: 1 /src/user/webex-app-webex-locations /src/user/webex-app-workspaces /src/user/webex-app-workspace-locations /src/user/webex-app-call-park Webex Calling Users and Service Settings .......................................... .. toctree:: :maxdepth: 1 /src/user/webex-app /src/user/webex-app-webex-bulk-actions Webex Contact Center Configuration =================================== :bdg-primary:`Webex` .. toctree:: :maxdepth: 1 /src/user/contact-center-management-introduction /src/user/webex-contact-center-customer-experience /src/user/webex-app-quick-subscriber /src/user/webex-contact-center-user-management /src/user/webex-contact-center-desktop-experience /src/user/webex-contact-center-advanced /src/user/webex-contact-center-sync Cisco UCM Detailed Configuration ================================== :bdg-primary:`Cisco` .. toctree:: :maxdepth: 1 /src/user/cucm-config /src/user/create-ucm-group /src/user/generic-device-model-clone /src/user/configure-intelligent-proximity-10x CUCM Servers and Nodes .......................................... .. toctree:: :maxdepth: 1 /src/user/cucm-cluster-and-servers /src/user/set-up-im-and-presence-service-servers /src/user/concepts-headset-management /src/user/headset-enablement /src/user/concepts-user-field-mapping /src/user/concepts-network-device-list CUCM Parameters and Options .......................................... .. toctree:: :maxdepth: 1 /src/user/device-mobility-info Phone Resources .......................................... .. toctree:: :maxdepth: 1 /src/user/manage-softkey-templates UC and Phone Services .......................................... .. toctree:: :maxdepth: 1 /src/user/cucm-ip-phone-services Phone-Based Registration Support .......................................... .. toctree:: :maxdepth: 1 /src/user/intro-PBR /src/user/high-level-overview-PBR /src/user/pbr/intro-phone-services /src/user/configure-PBR-add-on /src/user/cucm-ip-phone-services /src/user/add-sp-universal-device-template /src/user/add-sp-universal-line-template /src/user/phones /src/user/concepts-enhanced-INI-filtering /src/user/pbr/configure-phone-services-management /src/user/pbr/manage-phone-services /src/user/pbr/expose-access-PBR /src/user/pbr/create-restricted-API-role-user /src/user/install-web-service-PBR /src/user/setup-CUCM-for-PBR GDPR and Other Settings .......................................... .. toctree:: :maxdepth: 1 /src/user/configure-time-periods /src/user/configure-time-schedules Cisco User Self Provisioning .......................................... .. toctree:: :maxdepth: 1 /src/user/add-sp-user-profile /src/user/add-sp-line-mask /src/user/add-sp-universal-device-template /src/user/add-sp-universal-line-template IOS Management - General .......................................... .. toctree:: :maxdepth: 1 /src/user/ios-device-management /src/user/set-up-ios-device /src/user/command-builders /src/user/lbo-conf-triggered-events /src/user/lbo-events-cmds-macros /src/user/mgcp_analog_gateway_events_ios_commands /src/user/translation-rule-numbering /src/user/set-up-an-analog-gateway-f3546 /src/user/concepts-add-port-to-analog-gateway /src/user/sip-gateway-port /src/user/quick-add-sip-gateway /src/user/set-up-sip-local-gateway /src/user/assoc-disassoc-sip-local-gw-site /src/user/ios-gw-manual-config SIP Gateways .......................................... .. toctree:: :maxdepth: 1 /src/user/ios-device-management /src/user/set-up-sip-local-gateway /src/user/assoc-disassoc-sip-local-gw-site /src/user/quick-add-sip-gateway /src/user/sip-gateway-port /src/user/concepts-config-templates Translation and Transformation .......................................... .. toctree:: :maxdepth: 1 /src/user/configure-cucm-translation-patterns /src/user/dialplan/Configure-Calling-Search-Spaces /src/user/dialplan/Configure-Calling-Party-Transformation-Patterns /src/user/dialplan/Configure-Called-Party-Transformation-Patterns Cisco UCCX Management .......................................... .. toctree:: :maxdepth: 1 /src/user/concepts-contact-server-device /src/user/concepts-contact-center-management-overview /src/user/cc-overview /src/user/contact-center /src/user/BIB /src/user/configure-cti-port CUCM Basic Settings .......................................... .. toctree:: :maxdepth: 1 /src/user/dialplan/Configure-Cisco-Unified-Communications-Manager-Groups /src/user/tasks-cucm-group-counts /src/user/conf-locations /src/user/conf-date-time-groups /src/user/concepts-cucm-group-selection /src/user/configure-device-pool /src/user/configure-regions Media and Conferencing .......................................... .. toctree:: :maxdepth: 1 /src/user/concepts-media-resources /src/user/feature/cisco-custom-dialplan-models CUCM Music on Hold .......................................... .. toctree:: :maxdepth: 1 /src/user/concepts-music-on-hold-file-management Cisco FAC Management .......................................... .. toctree:: :maxdepth: 1 /src/user/concepts-forced-authorization-codes /src/user/concepts-FAC-management-voss-4-uc /src/user/concepts-FAC-device-model /src/user/concepts-forced-authorization-levels /src/user/cucm-fac-customize-help Calls Settings .......................................... .. toctree:: :maxdepth: 1 /src/user/concepts-call-park SIP Trunks and Scripts .......................................... .. toctree:: :maxdepth: 1 /src/user/conf-sip-profiles /src/user/configure-sip-trunks /src/user/conf-sip-trunk-security-profiles EMCC Settings .......................................... .. toctree:: :maxdepth: 1 /src/user/concepts-emcc /src/user/concepts-emcc-group-management /src/user/concepts-config-templates /src/user/concepts-emcc-templates /src/user/concepts-emcc-route-patterns Routing .......................................... .. toctree:: :maxdepth: 1 /src/user/configure_route_groups /src/user/configure_route_lists /src/user/dialplan/Configure-Route-Partitions /src/user/conf-sip-route-patterns /src/user/configure-cucm-route-patterns /src/user/cfg-cti-route-pts /src/user/concepts-alternate-routing-dr MGCP and SCCP Analog Gateways .......................................... .. toctree:: :maxdepth: 1 /src/user/set-up-an-analog-gateway-f3546 /src/user/concepts-add-port-to-analog-gateway CUCM Network Elements .......................................... .. toctree:: :maxdepth: 1 Cisco CUCM LDAP Settings .......................................... .. toctree:: :maxdepth: 1 /src/user/cucm-ldap-directory-sync /src/user/concepts-user-authentication Cisco UCCE Agent Line Tagging Setup ...................................... .. toctree:: :maxdepth: 1 /src/user/set-up-cc-server /src/user/set-up-contact-center-service /src/user/add-agent-lines Cisco CUC Detailed Configuration ================================= :bdg-primary:`Cisco` .. toctree:: :maxdepth: 1 /src/user/cuc-schedules /src/user/concepts-aa-manage-greeting-files /src/user/concepts-services-cuc-schedule /src/user/reference-site-management-cuc-localization CUC Servers and Nodes .......................................... .. toctree:: :maxdepth: 1 /src/user/set-up-cisco-unity-connection /src/user/concepts-network-device-list CUC Routing .......................................... .. toctree:: :maxdepth: 1 /src/user/concepts-class-of-service /src/user/concepts-aa-call-handler Cisco Unity SIP Integration .......................................... .. toctree:: :maxdepth: 1 /src/user/feature/concepts-nextgen-vm-overview /src/user/feature/tasks-nextgen-vm-menu-layout-changes /src/user/feature/tasks-nextgen-vm-access-profile-changes /src/user/feature/concepts-nextgen-vm-admin-gui-management /src/user/feature/concepts-nextgen-vm-integration-add /src/user/feature/concepts-nextgen-vm-unity-tenant-management /src/user/feature/concepts-nextgen-vm-integration-dial-plan-profile /src/user/feature/concepts-nextgen-vm-integration-log /src/user/feature/concepts-nextgen-vm-integration-delete Cisco Voicemail Services .......................................... .. toctree:: :maxdepth: 1 /src/user/create_vm_service /src/user/define_a_pilot_number /src/user/associate_vm_services_to_customer /src/user/associate_pilot_numbers_to_a_site Cisco Unity Connection Localization .......................................... .. toctree:: :maxdepth: 1 /src/user/tasks_add_cuc_timezone Additional Apps ===================== .. toctree:: :maxdepth: 1 LDAP Server Settings .......................................... Setup LDAP server integration for sync and/or authentication. .. toctree:: :maxdepth: 1 /src/user/add-ldap-server /src/user/ldap-integration /src/user/ad-ldap-write-back LDAP Users Activities .......................................... Configure and execute LDAP user sync and authentication setup. .. toctree:: :maxdepth: 1 /src/user/set-up-ldap-user-sync /src/user/setup-ldap-auth-only /src/user/sync-purge-ldap-users /src/user/concepts-user-field-mapping /src/user/setup-ldap-custom-role-mappings /src/user/synch-users-from-ldap Microsoft Operator Connect for Providers ............................................................ Set up provider Operator Connect integration and management. .. toctree:: :maxdepth: 1 /src/user/intro-ms-operator-connect Data Sync Management ======================== .. toctree:: :maxdepth: 1 This section describes general sync options, Cisco Webex Calling data syncs, Cisco data syncs (all Cisco UCM, CUC syncs), LDAP data syncs, Microsoft data syncs. Data Syncs ............................................................ .. toctree:: :maxdepth: 1 /src/user/concepts-data-sync /src/user/concepts-data-sync-types /src/user/concepts-data-sync-full-sync /src/user/run-data-sync-manually /src/user/model-type-lists /src/user/create-data-sync /src/user/sync-scheduling /src/user/concepts-model-instance-filters /src/user/concepts-default-cache-control-policy /src/user/allowlists-and-denylists /src/user/cisco-ucm-cnf-syncs /src/user/concepts-deactivate-activate-schedules /src/user/datasync-builder Dialplan Tools =================== :bdg-primary:`Cisco` .. toctree:: :maxdepth: 1 /src/user/feature/cisco-custom-dialplan /src/user/feature/concepts-nextgen-dialplan-multicluster /src/user/feature/concepts-nextgen-dialplan-model-bulk-loader Custom Dialplan Tool - Actions ............................................................ .. toctree:: :maxdepth: 1 /src/user/dial-plans /src/user/feature/concepts-nextgen-dialplan-viewer /src/user/feature/concepts-nextgen-dialplan-input-data /src/user/feature/concepts-nextgen-dialplan-model-bulk-log /src/user/feature/concepts-nextgen-dialplan-maintenance /src/user/feature/dialplan-management-tool Custom Dialplan Tool - Cisco Routing Models ............................................................ Setup and manage the Cisco routing models for the custom dialplan tool. .. toctree:: :maxdepth: 1 /src/user/feature/cisco-custom-dialplan-models Custom Dialplan Tool - Cisco Basic Setup Models ............................................................ .. toctree:: :maxdepth: 1 /src/user/feature/cisco-custom-dialplan-models Custom Dialplan Tool - Microsoft Dialplan Models ............................................................ Set up and manage the Microsoft elements for the custom dialplan tool. .. toctree:: :maxdepth: 1 /src/user/concepts-intro-ms-dialplan-management /src/user/feature/ms-custom-dialplan-models /src/user/ms-tenant-dialplan Cisco UCPrep Management ............................................................ .. toctree:: :maxdepth: 1 /src/user/feature/concepts-ucprep-overview /src/user/feature/concepts-ucprep-menu-ucprep-profiles /src/user/feature/concepts-ucprep-menu-ucprep-profile-push /src/user/concepts-config-templates HCS Dial Plan Tools - For use with managed HCS Dialplans ............................................................ .. toctree:: :maxdepth: 1 /src/user/concepts-dialplan-overview /src/user/concepts-cisco_hcs_roles_and_privileges /src/user/macros-hcs-dialplan /src/user/dialplan/Create-Schemas /src/user/dialplan/Auto-Cloning-of-DP-Schemas-Groups-to-Prov /src/user/dialplan/Clone-Dial-Plan-Schemas /src/user/concepts-class-of-service /src/user/configure_class_of_service /src/user/dialplan/Create-Schema-Groups /src/user/create-a-site-dial-plan /src/user/dialplan/Associate-Custom-Schemas-to-Customers /src/user/configure_short_code /src/user/site-short-code /src/user/dialplan/emergency-and-cli-settings /src/user/configure_directory_number_routing /src/user/create-a-customer-dial-plan /src/user/configure-cucm-translation-patterns Cisco Emergency Responder (CER) ================================== :bdg-primary:`Cisco` .. toctree:: :maxdepth: 1 /src/user/set-up-cer /src/user/associate-cer-with-customers /src/user/view-associated-clusters-on-cer Load Balancing =================== .. toctree:: :maxdepth: 1 /src/user/load_balancing /src/user/load-balancing-using-site-default-device-pool /src/user/associate-CUCM-group-to-device-pool VOSS Phone Server Management ================================= .. toctree:: :maxdepth: 1 /src/user/concepts-voss-phone-server /src/user/tasks-voss-phone-server /src/user/adding-phone-types Conferencing ================ .. toctree:: :maxdepth: 1 /src/user/data-c_concepts-conferencing /src/user/data-c_concepts-conference-workflows /src/user/tasks-set-up-pexip-server AudioCodes ============== .. toctree:: :maxdepth: 1 /src/user/concepts-audiocodes-devices .. In a separate UC monitoring chapter .. Insights .. ============ .. .. Actions for orchestration of configuration into the Insights product. .. .. .. toctree:: .. :maxdepth: 1 .. .. /src/user/concepts-voss-insights .. /src/user/concepts-voss-insights-arbitrators .. /src/user/concepts-onboard-voss-assurance-assets .. /src/user/concepts-offboard-voss-assurance-assets